Manager, Vessel Close Out

Ocean Network Express•Vaughan, ON

1d•$70,000 - $107,500•Hybrid

About The Position

Responsible for the successful execution of the Vessel Close Out (VCO) process. Leads the team by example, demonstrating dedication, focus, and innovation. Manages VCO team supervisors and operations, collaborating across divisions to ensure all container requirements are met for vessel loading. Requires effective cross-functional coordination and communication. Makes critical commercial decisions based on data-driven facts.

Requirements

Proven experience in team management, hiring, workforce planning, goal setting, KPI tracking, performance reviews, coaching, and project management.
Strong coordination and communication skills with Space, Marketing, and other relevant stakeholders.
Monitors and responds to internal and external customer requirements to maximize satisfaction.
Ability to analyze data effectively to drive strategic decision-making.
Proactively drives continuous improvement initiatives.
Excellent multitasking and workflow prioritization abilities.
Demonstrated leadership and team management capabilities.
High level of verbal and written communication skills.
Sound, timely decision-making and problem-solving skills.
Applies logical methods and analytical skills to deliver optimal recommendations and results.
Delivers exceptional service to internal and external customers with accuracy, efficiency, and effectiveness.
Utilizes sound judgment, procedural knowledge, and expertise in daily decision-making.
Strong attention to detail and high level of accuracy.
Data-driven approach to problem-solving
3+ years of management experience
5+ years of function-related experience

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Directly supervises supervisors and specialists in Rutherford, NJ.
Maintains extensive knowledge of U.S. export processes and requirements, including special cargo, rail, and U.S. Customs.
Provides weekly activity reports to management outlining key highlights and updates.
Develops and implements standardized procedures to improve team efficiency.
Holds accountability for all direct reports, ensuring clear communication and adherence to company policies.
Maintains availability for extended hours and travel as required.
Demonstrates a proactive, hands-on approach to daily operations