Manager - Vendor Management
About The Position
The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology. The Vendor Management Manager supports United’s Global Procurement team by successfully partnering to execute the lifecycle of procurement contracts. This individual will play a key role in the negotiation of contracts and liaise with stakeholders to ensure timely and compliant execution. The Contract Manager will ensure contracts and documentation are organized and uploaded and may implement automation where needed.
Requirements
- Bachelor's degree in Legal, Supply Chain, or another business-related field
- Legal and Regulatory Acumen
- 3+ years of experience in Procurement, Sourcing, Supply Chain, Legal Analysis, and Legal Operations
- Strong problem-solving and analytical skills
- Ability to partner effectively
- Proficiency planning and project management skills
- Deep knowledge of contracts
- Strong internal and external negotiation and influencing skills
- Demonstrated ability to make tough decisions
- Ability to build strong and effective working relationships with internal business partners and suppliers
- Ability to convert complex clauses into actionable terms
- Ability to interpret legal obligations in business context
- Ability to work a hybrid schedule (2-3 days per week in office)
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Nice To Haves
- MBA
- Successful, multi-year track record in Procurement - Legal Operations
- PowerPoint experience
- Paralegal experience
- Experience with Coupa or other Procurement/Spend Management platforms
- Juris Doctor (JD)
- Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process
- Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs
- Analytical & research skills
- Knowledge and application of contract law and compliance frameworks
Responsibilities
- Play a key role in reading and negotiating complex software and other procurement contracts, including oversight of the drafting, review, and revision process across the enterprise, to meet company objectives and legal requirements
- Work with business teams to establish appropriate timelines
- Proactively communication to resolve procurement-related issues including delays, discrepancies, or contract concerns
- Play a key role in supplier risk management and monitor contract compliance across all contracts and actively manage procurement risk, including routine enhancements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback
- Ensure alignment, anticipate changes, and drive activities based on supply market changes and recommendations of task forces
- Manage business relationships with key internal stakeholders and external suppliers. Develop and maintain relationships with internal stakeholders including Division Leads, Operational Field Team, Legal, IT Security, Tax and Risk Management
- Promotes co-operation and communication between internal stakeholders across participating entities
- Maintain accurate records of transactions, communication, and contract details in a shareable format
- Manage contract expirations and renewals, ensuring timely renewals or renegotiations
Benefits
- medical
- dental
- vision
- life
- accident & disability
- parental leave
- employee assistance program
- commuter
- paid holidays
- paid time off
- 401(k)
- flight privileges
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What This Job Offers
Job Type
Full-time
Career Level
Manager
