Manager, Vendor Management Office

World Wide Technology Healthcare Solutions • Jenks, OK

7h • $118,000 - $147,500

About The Position

The Manager, Vendor Management Office will lead the strategic and operational management of the contingent workforce program and vendor management systems (VMS). This role is responsible for overseeing the day-to-day operations of the Services Partner Management team, ensuring the seamless execution of partner system processes, system governance, and system compliance standards. The ideal candidate brings expertise in partner operations, excels in relationship management, and is passionate about driving continuous improvement across workforce programs.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, Operations Management, or related field.
• 5+ years of progressive experience in partner management, contingent workforce operations, or staffing programs.
• Proven expertise in managing and optimizing Vendor Management Systems (e.g., Beeline, SAP Fieldglass).
• Strong understanding of labor laws, compliance, and contingent workforce regulations.
• Exceptional communication, and stakeholder engagement skills.
• Demonstrated ability to interpret data, generate reports, and drive business improvements based on insights.
• Agile mindset with the ability to adapt in a fast-paced, matrixed environment.

Nice To Haves

• 2+ years of people leadership or team lead experience preferred.
• Experience with global or enterprise-wide contingent workforce programs.
• Process improvement expertise
• Familiarity with procurement systems, contract lifecycle management, or external workforce strategies.

Responsibilities

• Lead, coach, and develop a team of Services Partner Management Specialists.
• Oversee the execution of contingent workforce operations, ensuring efficient workflows, high service standards, and consistent program delivery.
• Set team goals, manage workload distribution, and ensure accountability for key program metrics.
• Own the strategic administration of the VMS (Beeline), including system performance, upgrades, partner relations, and data integrity.
• Oversee complex data operations (bulk uploads, compliance records, and reporting).
• Partner with IT and third-party partners to resolve system issues and enhance functionality.
• Ensure scalable, compliant processes for contingent worker and professional services lifecycle events.
• Standardize documentation practices for program system management.
• Serve as an escalation point for strategic partners and internal business units in relation to systems operations.
• Advise partner of service-level agreements (SLAs), manage escalations, and drive performance improvement initiatives within system operations.
• Enforce compliance with legal, regulatory, and contractual requirements across the contingent workforce and professional services programs.
• Oversee the development of program dashboards, compliance audits, and data analytics within systems.
• Present insights and trends to leadership, supporting recommendations with actionable data.
• Lead cross-functional initiatives to enhance program efficiency, cost savings, and user experience.
• Evaluate emerging technologies and market trends to modernize program operations.
• Drive the adoption of best practices in contingent labor management and VMS utilization.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager