Manager, US Merch Accounting

The Home Depot

About The Position

The Finance Business Services (FBS) team at The Home Depot serves as a strategic and innovative partner, focused on supporting business growth as part of a world-class controllership organization. The FBS Manager is responsible for leading a team of associate and senior associates (individual contributors). This role drives the activities of the team, ensuring customer service, and continuous improvement of processes and delivery. The manager leads overall day-to-day activities for their specific tower (e.g., procure to pay (P2P), Order to Cash (OTC), or Record to Report (R2R)), partnering with project teams and off-shore business partners. FBS Managers provide coaching to team members and support their development of business and technical skills. The individual in this role must have experience leading people to guarantee daily service delivery to multiple stakeholders across the company and to drive engagement within their team. This role requires collaboration with other FBS team members and stakeholders across the organization to align strategies, ensure information sharing, and effectively complete transactions. Effective communication skills, relationship building, and leveraging business proficiency to suggest solutions and provide recommendations are essential.

Requirements

Must be eighteen years of age or older
Must be legally permitted to work in the United States
Excellent written and verbal communication skills
The knowledge, skills and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job
5 years of work experience

Nice To Haves

Ability to anticipate work needs and interact professionally with customers
Excellent organizational skills and attention to detail
Strong analytical, problem solving, and research skills
Previous people or project team management experience
Experience with application and implementation of difference innovative technologies like RPA, Machine Learning, Artificial Intelligence and Blockchain is highly desired
Certified Public Accountant designation preferred

Responsibilities

Leverages prior experiences to help develop and recommend solutions
Effectively develops trust and collaboration with internal customers and cross-functional teams in other towers
Collaborates with appropriate team members to gather input and feedback concerning business needs
Understands the technical needs required for successfully tackling business problems
Participates in the continuous improvement of FBS processes by developing scalable and innovative solutions
Maintains Internal Controls and drive the team through required compliance
Ensures appropriate processes and job-specific requirements are properly documented
Works closely with controls and compliance teams
Monitors the team's progress against departmental goals
Monitors team's daily activities and has a close track of SLAs
Plans and executes month end/year end processes
Leads regular team calls to address operational topics, improvements and projects that require monitoring and resolution
Work with internal and external customers for improving service levels and solving operational issues across the process
Fosters continuous improvement and innovation by challenging and empowering teams by giving them guidance and tools for developing automations and building insights for the business
Oversees the administration of financial policies
Serves as escalation for any risks or issues
Provides updates and recommendation to leaders at all levels of the organization on short- and long-term objectives and policies, program effectiveness, team accomplishments, summary of findings, and explain internal and external impacts
Provides leadership, mentorship and coaching to direct reports (individual contributors)
Provides guidance on daily basis, keeps connected and communicates with the team
Provides performance reviews and timely feedback to direct reports regarding performance, execution, and contribution
Recruits and hires staff
Manages the different team members with respect for all people, coaching them for bringing up the strengths and skills that will set a successful group of highly motivated and strong performers
Fosters collaboration with team members
Develops a supportive and engaged team
Manages transformational projects from planning to execution and post action review
Shares insight and ideas on how to continue to evolve processes and increase efficiency
Drives adoption of leading-edge techniques and methods, both predictive and prescriptive
Allows team members to develop new skills