Manager, Unum Labs

Unum Group•Portland, ME

3d•Hybrid

About The Position

Corporate Strategy is seeking a Manager, Unum Labs. Manager, Unum Labs plays a key role in advancing enterprise innovation by helping turn promising ideas into measurable business outcomes. In this position, you will support the design, launch, and execution of pilots and proof-of-concepts that explore new products, technologies, partnerships, and business improvements. Working collaboratively with teams across the organization and external partners, you will drive pilot execution, track performance, generate insights, and translate learnings into actionable recommendations that inform investment, scaling, pivot, or sunset decisions. This role is ideal for a strategic, analytical, and execution-focused professional who thrives in a collaborative environment and is passionate about creating better experiences for customers, employees, and the business.

Requirements

Bachelor’s Degree required
7+ years of experience in innovation, product, strategy, venture incubation, or related domains, or equivalent experience
Experience working cross‑functionally with business, technology, and operational teams
Strong analytical and insight‑synthesis capabilities
Solid understanding of experimentation, pilot execution, and innovation delivery models
Ability to manage multiple initiatives with competing priorities
Strong written and verbal communication skills
Proven ability to execute effectively in ambiguous environments
Collaborative mindset with strong stakeholder‑management skills
Comfort working hands‑on with data, metrics, and dashboards

Responsibilities

Coordinate with internal teams (e.g., Operations, Sales, Compliance, Legal, Underwriting, Billing, Procurement) and external partners to onboard partners and advance pilot work
Analyze pilot performance data and synthesize insights to help inform pilot roadmap direction
Develop recommendations for scale, pivot, or sunset decisions, and contribute to the development of scaling plans
Support the innovation portfolio, prioritizing initiatives based on strategic alignment, feasibility, and potential impact
In partnership with the Director, provide guidance, mentorship, and performance oversight to assigned pilots and POCs
Support pilot planning and execution, including tracking engagement metrics, adoption rates, and operational readiness
Partner with technology teams to integrate emerging technologies (e.g., AI, automation, digital platforms) into pilot solutions
Support workshops, ideation sessions, and co‑creation activities to generate actionable concepts
Deliver validated concepts and learnings to the internal business or market as defined by the pilot scope