Manager, Underwriting Model Product Support

CVS Health•Work At Home-Arizona, AZ

2d•$60,300 - $132,600

About The Position

As Underwriting Model Product Support Manager, you will function as a Product Owner responsible for understanding PBM pricing and forecasting tools and providing business user support to resolve questions and problems. The position will also assist in the implementation and testing of model revisions and enhancements. This role is business-oriented and positioned prominently between internal application users and our technology organization.

Requirements

5+ years of product management, financial/pricing analysis, and/or underwriting experience, or a combination thereof.

Nice To Haves

Pharmacy benefits management (PBM) or healthcare industry work experience
Experience working with IT and agile Scrum methodology
Strong collaboration skills and willingness to work across business units within a complex organization
Excellent oral and written communications skills; ability to convey complex topics in clear and concise terms.
Innovative mindset and ability to work outside of established boundaries
Results oriented with ability to keep others on task to meet defined goals
Experience developing complex financial solutions and working with technical audience to ensure proper implementation
In-depth understanding of drug pricing, healthcare markets, and financial forecasting.

Responsibilities

Responds to Production Support tickets, isolates root cause, and determines path to resolution.
Facilitates best practice user-training exercises
Suggests and prioritizes product improvements based on materiality
Communicates to business users and other ecosystem stakeholders using professional and customer service focused demeanor
Leverages understanding of the business to ensure product requirements are accurately captured and communicated
Develops tools and procedures to create efficiencies in areas such as testing and defect resolution
Assists with UAT and broader testing efforts to minimize future defects stemming from initial development
Develops financial analyses to support future modeling improvements
Designs technical solutions and reporting capabilities addressing Business issues and concerns.