Manager, U.S. Commercial Internal Meetings

Amgen•Jacksonville, FL

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. The Manager, U.S. Commercial Internal Meetings What you will do The Manager, U.S. Commercial Internal Meetings, within Global Meetings Management (GMM), manages internal off-site meetings for Amgen’s U.S. Commercial organization. This includes national meetings, POAs, launch and brand planning meetings, leadership summits, functional meetings, training programs, and other internal events across Commercial business units. The Manager oversees end-to-end meeting strategy, execution, budgeting, risk management, and vendor partnerships, ensuring all programs align with Amgen’s priorities, compliance standards, and GMM processes. The role drives consistency, resource optimization, technology adoption, and continuous improvement across the internal meetings portfolio. This is an individual contributor role with no direct reports, reporting to the GMM Sr. Manager, U.S. Region. Strong collaboration with cross-functional partners and outsourced suppliers is essential to delivering high-quality, compliant, and cost-effective meetings. Travel is required (approximately 30%).

Requirements

Doctorate degree OR Master’s degree and 2 years of related experience Or Bachelor’s degree and 4 years of related experience Or Associate’s degree and 8 years of related experience Or High school diploma / GED and 10 years of related experience

Nice To Haves

7+ years of corporate event management experience, ideally within life sciences or highly regulated industries
Experience supporting internal commercial or sales meetings
Strong vendor management, budgeting, and negotiation skills
Proficiency with CVENT and hybrid/virtual meeting technologies
Strong communication and partnership-building abilities
Ability to navigate ambiguity with a collaborative, solutions-oriented approach
A steady, composed presence under pressure
A collaborative attitude with strong relationship-building skills
A focus on efficiency, quality, and continuous improvement
The ability to manage complex logistics while maintaining compliance and cost rigor

Responsibilities

Ensures alignment with the GMM strategic plan for U.S. Commercial internal meetings while upholding Amgen values and compliance requirements.
Applies GMM policies and processes across internal programs to ensure consistent operating model execution.
Guides outsourced partners to deliver high-quality, compliant, and efficient meeting services.
Serves as a trusted advisor to Commercial stakeholders and meeting sponsors on meeting policy, compliance, planning strategy, and standard processes.
Builds strong relationships with internal business partners and aligns meeting solutions with business needs.
Communicates program updates, policy changes, process improvements, and technology capabilities.
Engages senior commercial leaders with professionalism and responsiveness.
Supports change management for new processes, program enhancements, and technology adoption
Oversees end-to-end execution of internal Commercial meetings, ensuring operational excellence, cost rigor, and compliance.
Drives standardization and continuous improvement across meeting types, including semester, regional, district, and leadership meetings.
Identifies and resolves planning issues; provides escalation support to internal partners and suppliers.
Captures standard processes and lessons learned to support consistency across the GMM team
Uses CVENT for accurate data capture, budgeting, reporting, and compliance; ensures suppliers adhere to system processes.
Finds opportunities to improve the meeting experience through automation, digital tools, and streamlined workflows.
Applies data-driven insights to enhance planning efficiency, stakeholder satisfaction, and cost effectiveness.
Serves as the primary day-to-day contact for outsourced suppliers supporting assigned U.S. Commercial internal meetings.
Supports supplier performance management, resource allocation, productivity, and forecasting in partnership with the GMM Sr. Manager.
Oversees Scope of Work estimates and budget proposals, ensuring compliance with program requirements and financial targets.
Partners with meeting sponsors to deliver solutions that meet business objectives and timelines.
Ensures brand consistency across meeting materials, communications, and production elements.
Identifies operational efficiencies and partners across functions to drive centralization, process simplification, and technology adoption.
Ensures accurate meeting documentation, audit readiness, and adherence to Global Meetings Policy.

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

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