Manager, Meetings & Events

McDonald's Corporation • Chicago, IL

1d

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Department OverviewThe Global Meetings Manager oversees all aspects of McDonald’s Meetings Management Program. This role is responsible for managing enterprise-wide meeting processes, tracking meeting spend and volume, establishing standards, and leading suppliers and technologies to deliver cost savings, risk mitigation, and quantitative controls.DutiesKey responsibilities include:

Requirements

• Bachelor’s degree and 8-10+ years of experience in a relevant field (communications, meetings and events, hospitality, procurement).
• Experience leading strategic meetings management programs, global or cross-market experience ideal.
• Exceptional verbal and written communication, interpersonal, organizational, customer service, and teamwork skills.
• Proven track record in supplier management.
• Strong time management skills with the ability to multitask and perform effectively under pressure.
• Ability to communicate complex issues clearly to all levels of the organization.
• Collaborative leadership skills with experience leading cross-functional teams and provider groups.
• Strong business and financial acumen.
• Ability to lead, influence, and drive results.
• Experience in process improvement and protocol development.
• Proficiency in reporting and data analysis.
• Ability to identify and manage risks and issues.
• Demonstrated success in leveraging interpersonal skills to influence behavior and navigate complex team environments.
• Active engagement across departments and within the organization.
• Customer-obsessed mindset.

Responsibilities

• Building strong relationships with stakeholders across the home office, global markets, and key suppliers in the meetings space.
• Expanding the program to additional markets through the implementation of a global Strategic Meetings Management Program.
• Staying current on industry trends, best practices, and emerging technologies, and integrating them into McDonald’s environment where applicable.
• Developing strategies to continuously optimize program performance, focusing on improvements in controls, cost, efficiency, service, and overall experience.

Benefits

• This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).
• This position is eligible for a bonus, calculated based on individual and company performance.
• This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees