Manager Treasury

City of Palo Alto • Palo Alto, CA

14h • Onsite

About The Position

The City of Palo Alto Administrative Services Department (ASD) provides proactive financial and analytical support to City departments and decision-makers to safe-guard and facilitate the optimal use City resources. ASD provides excellent customer service to decision-makers, the public, employees, and City departments; provides analytical, organizational, and administrative support for a wide variety of projects; records, monitors, and protects City assets in a responsible manner; provides essential financial management and forecasting reports; and prepares and presents financial report to various committees and City Council.

In this role, you will manage complex, high-visibility financial operations that directly support the City’s long-term fiscal strength. You will oversee daily cash positioning and liquidity; banking and merchant services; investment portfolio administration; debt financing strategy, compliance, and reporting; and revenue billing and collections for key programs including business tax, transient occupancy tax, utility user tax, permits and fees, citations and fines, and more. You will ensure compliance with cash-handling procedures across City facilities – work that is essential to maintaining public trust and financial integrity. As a leader, you will supervise a talented team of analysts and specialists, setting direction, assigning work, developing staff, and fostering a collaborative, customer-focused culture. You will also provide guidance to departments citywide and present your work to executive leadership, the City Manager’s Office, the Finance Committee and the City Council.

Requirements

• BA/BS in accounting, finance, business/public administration or closely related field from an accredited college or university
• Five years supervisory/managerial experience, preferably municipal finance/collections
• Principles and practices of supervision
• Ability to plan, organize, direct work, and deal effectively with subordinates and other professional staff
• Cash handling and collection procedures
• Demonstrated analytical and strategic and critical thinking skills
• Thorough knowledge of the principles, methods and best practices of governmental budgeting, accounting, auditing, and municipal finance
• Knowledge of the principles and practices of centralized, computer-based accounting and budget systems
• Knowledge of financial laws and regulations, and familiarity with Federal, State, City Municipal Code (e.g. paramedic medical billing; motor vehicles code related to administration of a parking citation program; collection of transient occupancy tax, utility users tax, and administrative citations), ordinances, and resolutions
• Ability to organize work across organizational lines using a team or matrix approach
• Ability to analyze complex financial and technical data and to communicate complex financial issues and concepts to those not possessing a financial background
• Ability to prepare and present clear and comprehensive written and oral reports, including recommendations for action
• Ability to establish and maintain effective working relationships within ASD and across City departments as well as with outside agencies and the general public
• Computer applications and data processing principles related to payment processing and collection activity
• Customer service practices
• Principles and methods of responding to customer inquiries and complaints related to payment issues and discrepancies
• Office procedures, work flow and work simplification procedures
• Accounting principles and budget techniques
• Ability to make sound decisions in a manner consistent with the essential job functions

Nice To Haves

• Proven leadership in municipal financial operations — able to supervise analysts and specialists, set priorities, and build a high-performing team that delivers reliable treasury and revenue services
• Deep technical expertise in treasury and revenue functions — including cash and investment management, cash handling, debt administration, revenue billing and collections, audits, and regulatory compliance
• Exceptional communicator and collaborator — skilled at partnering across City departments, working with auditors and external agencies, and explaining complex financial concepts to non-financial audiences
• Customer-service focused—able to resolve sensitive or escalated inquiries, respond to customer feedback, and uphold high service standards across cashiering and revenue-collection operations
• Strategic and analytical problem solver — experienced in improving systems and internal controls, conducting financial studies, making sound decisions, and implementing process enhancements that improve efficiency and accuracy

Responsibilities

• Manage treasury, investment, debt, and revenue collection operations with a focus on accuracy, efficiency, and customer service
• Lead cash and investment portfolio management, banking services, and fraud controls
• Oversee debt issuance processes, compliance reporting, and financing strategies in collaboration with Accounting and OMB
• Develop and enforce policies, procedures, internal controls, and revenue enforcement programs
• Supervise analysts and specialists, ensuring high performance, training, workflow management, and alignment with City policies
• Lead revenue administration including billing, collections, audits, and customer service escalation management
• Direct long range revenue projections, operational studies, system enhancements, and process improvements across the division
• Build strong relationships with departments citywide, ensuring consistency, compliance, and excellent internal service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager