Manager, Transportation Planning (Service Planning)

Los Angeles County Metropolitan Transportation Authority • Los Angeles, CA

2d • Onsite

About The Position

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. This role oversees one of Metro’s Service Areas and is responsible for analyzing operational and performance data to improve the efficiency and effectiveness of transit service. It supports the planning and implementation of service adjustments, including temporary detours, stop relocations, and other operational changes. The position also leads clear, timely communication of service modifications to customers, stakeholders, and internal teams. Additional service planning responsibilities will expand as Metro continues preparing for the LA28 Olympic Games.

Requirements

• Bachelor's Degree in Urban or Transportation Planning, Engineering (Civil, Transportation, Structural, Industrial, Mechanical, Architecture, etc.), Business, Public Administration, Political Science, Urban Design, Public Policy, Economics, or a related field
• Six years of relevant experience or three years of relevant supervisory-level experience in transportation planning, project management, urban design, transportation system design and research, travel simulation and demand modeling, transportation finance, operations planning, or other related area
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Nice To Haves

• Master's Degree in a related field preferred
• Experience analyzing large data sets used in conducting transit studies to enhance service efficiency and effectiveness
• Experience planning, implementing, and monitoring a bus/rail service change program
• Experience planning and optimizing bus routes to meet community needs, with a strong focus on equity principles, service standards & policies, preferably with transit network planning software to estimate service impacts and required resources
• Experience preparing detailed, high-level performance reports or similar for internal and external stakeholders
• Experience developing bus/rail interface plans and/or integrating the bus network with other modes of transportation such as transit on demand
• Experience communicating service changes including updating transit maps to reflect new and/or updated routes, schedules, and connections

Responsibilities

• Conducts and manages complex planning, implementation, funding, and analytical projects and programs
• May manage staff, consultants, and/or projects
• Applies, develops, and evaluates analytical, quantitative, and statistical tools and their results
• Participates in analyzing, developing, and recommending program guidelines, strategies, policies, and procedures
• Negotiates and executes cooperative agreements and Memorandums of Understanding (MOUs) with various agencies
• Develops and negotiates scopes of work, supports the solicitation process, and participates on negotiation teams with contractors/consultants
• Manages vendor performance against agreed contracts to ensure completion of projects within scope, on-time, and within budget for the assigned business unit
• Develops and monitors forecasts, impacts, and budgets for plans, programs and projects
• Prepares comprehensive reports, correspondence, and presentations
• Makes presentations to internal/external stakeholders
• Participates on/with special task forces, committees, panels, transportation forums, and peer groups
• Provides technical and policy guidance on Metro plans, programs, and projects
• Evaluates the costs, benefits, and risks of alternative funding plans, programs, and projects
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
• May be required to perform other related job duties

Benefits

• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
• Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager