Manager Transplant Quality BMT/Cell Therapy

LCMC Health•New Orleans, LA

About The Position

Responsible for implementing hospital and/or service line goals within the supervised area and accountable for financial performance and service quality within the Department Director’s overall guidelines. Provides direct supervision, coaching, and mentoring to professional personnel in the transplant program. Supports the professional practice model and legal and industry standards related to the Service Line, and performs other duties as assigned. Oversees assigned department areas, including the transplant clinic and quality assurance/performance improvement (QA/PI). Coordinates interviewing, coaching, counseling, orientation, training, and employee evaluation within established guidelines. Ensures adequate staffing according to projected patient load and budget, monitors daily operations, and responds effectively to unplanned circumstances to maintain consistent service quality. Maintains current knowledge of hospital and department processes, guidelines, and applicable federal, state, regulatory, and other governing policies. Coordinates staff performance and improvement processes, including preparation, analysis, and submission of required reports. Updates and improves department processes and workflow, and participates in requested teams, committees, and special projects related to department and hospital services.

Requirements

Minimum of 3 years of demonstrated experience in healthcare management.
Bachelor’s degree in Accounting, Finance, Business, or a related field.
Strongly recommended skills related to healthcare, business, or finance management.

Nice To Haves

Master’s degree preferred.

Responsibilities

Implement hospital and/or service line goals within the supervised area.
Maintain accountability for financial performance and service quality within the Department Director’s overall guidelines.
Directly supervise, coach, and mentor professional personnel in the transplant program.
Oversee assigned department areas, including the transplant clinic and QA/PI.
Coordinate interviewing, coaching, counseling, orientation, training, and evaluation of staff within established guidelines.
Ensure adequate staff coverage based on projected patient load and established budget.
Monitor day-to-day operations and respond effectively to unplanned circumstances, demands, and challenges to ensure consistent service quality.
Keep staff updated on hospital and department processes, guidelines, and applicable federal, state, regulatory, and other governing policies and procedures.
Coordinate staff performance and improvement processes, including preparing, analyzing, and submitting required reports.
Update and improve department processes and workflow.
Participate as requested on teams, committees, and special projects related to Department and Hospital Services.
Support the professional practice model and legal and industry standards related to the Service Line.