Manager, Transformation Operations

Horizon Media•New York, NY

20h•Hybrid

About The Position

Horizon Next is one of the industry's most innovative and data-driven marketing organizations, operating at the intersection of people, data, and media. We provide strategic leadership to accelerate client growth through brand strategy, media planning and investment, and best-in-class analytics across all channels. We are committed to understanding what's next in innovation, analytics, and media evolution, aiming for continuous improvement where tomorrow outperforms today. Horizon Next values diverse perspectives and strives for an inclusive environment where employees feel welcomed, safe, and empowered. Our success is built on hiring talented individuals, challenging them, and providing opportunities for growth.

Requirements

3-5+ years of experience in project management, operations, or a similar role, ideally within a media or advertising agency.
Demonstrated ability to manage project details, track progress, and ensure deadlines are met.
Excellent organizational skills and a keen eye for detail.
Strong interpersonal and communication skills, with an ability to work effectively as part of a team.
Bachelor’s degree or equivalent experience.
Must be proficient and comfortable with various operating systems.
Must be proficient in Word, Visio, Excel, and PowerPoint.
Excellent writing and communication skills.
Ability to self-manage and prioritize work, demonstrate excellent organizational skills.
A critical thinker with the ability to put together a proposal factoring available tools and required outcomes.
A problem solver with the ability to determine the root cause of an issue.
A diplomat who can work with a host of stakeholders.
An independent worker with strong time management and organization skills.
Solid interpersonal communications skills. The ability to listen, clarify unfamiliar concepts and interpret client needs; communicate client needs to developers, vendors, managers, and team members.
Demonstrated relationship building skills both with internal & external clients.
Must possess ability to quickly master new applications.
Nimble and flexible with the ability to adjust with the changing environment.
Have a bias for action; proactive team management & communication; ability to problem solve with minimal information & direction.

Nice To Haves

Project management software proficiency (Jira, Asana, Monday.com, or Smartsheet).
Experience using collaboration hubs like Microsoft Teams or Slack.
Experience with documentation platforms like Confluence.
Proficiency in Microsoft Excel or Google Sheets.
Experience with data visualization tools like Tableau or Google Data Studio.
Foundational understanding of the digital marketing and advertising technology landscape (DMPs, DSPs, ad servers, analytics platforms).
Project management, Monday.com, and systems architecture design.

Responsibilities

Manage the day-to-day execution of individual pilot projects, ensuring they stay on track, on time, and on budget.
Run the project kickoff process, including the intake of new partner information, coordination of legal routing, and setup of project plans.
Function as a dedicated project manager, driving the progress of pilots through all appropriate phases of implementation and testing.
Coordinate internal and external meetings.
Work closely with various internal stakeholders.
Develop and manage project plans.
Prepare and maintain user documentation, process guides and training material.
Understand business and technical objectives of a project.
Create project work plans identifying when tasks will be performed and clearly communicate expectations to team members and stakeholders.
Act as the primary day-to-day point of contact for internal teams involved in pilots, providing on-the-ground support.
Resolve immediate issues and roadblocks to ensure adherence to new processes and timelines.
Facilitate communication and collaboration between team members (internal and external) working on transformation projects.
Route work between all responsible people in all stages of implementation.
Coordinate testing, end user training, and deployment phases of projects.
Diligently document all project activities, processes, and outcomes.
Document feedback from training sessions, discovery sessions and meetings.
Create and maintain a central repository of learnings, findings, and results from pilots.
Supply the Director with well-documented information to be used in the creation of case studies and the refinement of operational playbooks.
Create visualization diagrams for existing and proposed workflows.
Create project plans and manage the projects.