Manager Trainee
About The Position
The Manager Development Program at Tower Loan is a full-time program designed to equip Manager Trainees with the necessary knowledge, skills, and experience to excel in consumer finance and advance into leadership roles. The program lasts 10-12 months and provides hands-on experience in customer service, sales, financial management, and branch operations. Participants will earn competitive pay and performance-based incentives. Tower Loan emphasizes growth and offers a clear path to leadership within the company, which has been a trusted name in consumer finance for over 80 years, providing personal loans, home equity loans, and retail financing across almost 260 office locations in six states. The company is committed to serving communities, fostering growth, and promoting from within. Tower Loan is one of America's largest privately owned consumer finance companies, operating more than 260 office locations across six states, dedicated to building strong customer relationships by providing personalized financial solutions.
Requirements
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Must have a valid driver’s license and reliable vehicle
Nice To Haves
- Sales, Collections, or Customer Service experience
Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long-term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers best.
- Contact customers regarding payment reminders and arrangements.
- Assist Manager in exceeding established office goals.
- Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Benefits
- Competitive salary plus performance-based incentives
- Comprehensive training programs
- Strong promote-from-within culture
- Continuous growth opportunities
- Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
- Up to 3% 401(k) Match
- Paid Time Off (16 days per year after one full year, cash back for unused time)
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
