Manager Trainee - Premium Customers

Avis First • New York, NY

12d • Onsite

About The Position

Manager Trainee - Premium Customers

Are you motivated by customer satisfaction and interested in building a leadership career in a fast-paced operational environment? As a Manager Trainee – Premium Customers, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations. During the program, you will gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance.

Requirements

• Bachelor’s degree or an associate’s degree plus at least two years of customer service experience
• Demonstrated leadership capability with the ability to work collaboratively and make independent decisions
• Valid Driver’s License
• Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs
• Willingness to work outdoors in varying weather conditions with moderate noise levels
• This position requires regular, on-site presence and cannot be performed remotely

Nice To Haves

• One year of experience providing high-quality customer service is a plus

Responsibilities

• Participate in a structured, hands-on training program designed to develop future leaders through real-world experience at airport locations.
• Gain exposure to key operational areas including Sales, Logistics, and Customer Service.
• Learn how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance.
• Rotate through core operational functions to build a strong foundation in airport operations during an eight-week training program.
• Learn how daily decisions impact fleet availability, revenue, customer satisfaction, and employee performance, particularly for high-value and premium customer segments.
• Transition into a supervisory role overseeing one or more daily operations or sales functions after completing training.
• Lead frontline teams, support premium customer interactions, monitor performance metrics, and ensure service, safety, and brand standards are consistently met.
• Receive ongoing mentorship and development support, with opportunities to advance into future leadership roles within the organization.

Benefits

• Annual compensation
• Company vehicle provided (including gas, insurance, and maintenance, subject to company policy)
• Paid time off
• 401(k) retirement plan with company-matched contributions
• Medical, dental, vision, life, and disability insurance
• Access to voluntary benefits including legal assistance, identity theft protection, FSA, and additional life insurance options
• Flexible spending benefit of up to $260 for public transportation or parking expenses
• Employee discounts, including discounted prices on the purchase of Avis/Budget vehicles
• Employee Assistance Program offering counseling, financial and legal consultation, and care referrals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree