Manager, Trades Services

University of Toronto • Toronto, ON

4d • Onsite

About The Position

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

In the Facilities Management department, we take pride in our buildings and grounds and provide a welcoming, service-oriented, clean and safe environment for our students, faculty and staff. Our mission is to facilitate the Academic Mission of Excellence in Research and Teaching by providing a safe, clean, healthy, comfortable and sustainable environment for students, faculty, staff and visitors.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Under the general direction of the Assistant Director, Engineering and Physical Plant, the Manager, Trades Services is responsible for the supervision, administration and co-ordination of unionized trades workers in the maintenance and renovation of University of Toronto Scarborough buildings, grounds, and equipment.

Requirements

• A University degree in a related field or equivalent combination of education and experience.
• Sound knowledge of industrial and construction skilled trades.
• Knowledge of WHMIS regulations and the Occupational Health & Safety Act.
• Minimum five (5) years of trade experience managing skilled trades, including at least three (3) years of managing staff in an unionized environment and/or leadership experience.
• Proficient with standard office computer applications (e.g. Word, Excel).
• Excellent organizational skills, including planning of work schedules.
• Strong oral and written communication skills.
• Good leadership and supervisory skills.
• Demonstrated ability to provide a high level of customer service under pressure of multiple demands.
• Ability to exercise good judgment and initiative.
• Excellent interpersonal, analytical and problem-solving skills.
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Responsibilities

• Ensuring customer service standards are met in the areas of scheduling and quality of work, through regular liaison with customers and inspection of work.
• Administers and enforces collective bargaining agreements and provides technical consultation services to own staff, other divisions within Facilities Management Department, and other University departments.
• Hires unionized personnel to ensure adequate staffing is available to meet customer service requirements.
• Responsible for quality assurance and analyzing work methods and processes on a continuous basis.
• Develops and implements productivity and efficiency measures and creates a competitive customer service environment
• Ensures employees perform duties in a safe manner at all times. Monitors and arranges WHMIS training and other mandatory safety courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager