Manager, Testing and Readiness

LA28 (Web)•Los Angeles, CA
•$88,000 - $115,000•Onsite

About The Position

The Manager, Testing and Readiness will build LA28’s security testing and readiness program to prepare teammates and agency partners for the Olympic and Paralympic Games. The role turns plans into progressive exercises, identifies gaps, and supports teams in closing them before Games time. Scenarios may test venue overlays, crowd flow disruptions, transport perimeter anomalies, and critical incident command handoffs. The manager works with public safety and National Special Security Event (NSSE) partners, makes practical decisions as plans evolve, and builds shared accountability for readiness. The role develops the security testing and readiness roadmap around LA28’s event testing calendar and milestones; designs and facilitates exercises; tests command, control, and communications across Games operations centers; and evaluates outcomes through rubrics, KPIs, After-Action Reports, Improvement Plans, and corrective-action tracking. It also supports staff readiness training, shift and fatigue planning, post-Games reporting, and IOC/IPC observer delegations. The position is based onsite in LA28’s Downtown Los Angeles office. Most work takes place in an office setting and involves extended use of computers, phones, and other office equipment in an open-floorplan environment. Hours may vary, including evenings, weekends, and holidays, particularly during peak event periods. The role may evolve and include operational responsibilities during the Olympic and Paralympic Games. LA28 does not provide relocation assistance.

Requirements

  • Bachelor's degree in Emergency Management, Homeland Security, Public Administration, Sports Management, Criminal Justice, or a related field; or 5 years of equivalent experience in security.
  • 5–7+ years of progressive experience in operational readiness, emergency preparedness, exercise design, crisis management, or security planning.
  • Expertise in the Homeland Security Exercise and Evaluation Program (HSEEP) or equivalent exercise design and debriefing methodologies.
  • Proven track record working with public safety entities, law enforcement agencies, municipal emergency management offices, and private security contractors.
  • Ability to work onsite in the Downtown Los Angeles-based office.
  • Ability to work efficiently in an open cubicle environment and spend extended periods using computers, phones, and other office equipment.
  • Availability for varying hours, including evenings, weekends, and holidays, especially during peak event periods.

Nice To Haves

  • Master's degree; or 5 years of equivalent experience in security readiness.
  • Certified Emergency Manager (CEM), MEP, ICS 100/200/300/400/700/800, or PMP certification.
  • Experience with major sports events, NSSEs, large gatherings, or multi-venue operations.
  • Esri technical certifications or Autodesk certifications.

Responsibilities

  • Build the Security testing and readiness roadmap around LA28's event testing calendar and milestones.
  • Design and facilitate progressive Tabletop Exercises (TTX), Command Post Exercises (CPX), technical dry runs, and venue functional exercises.
  • Test command, control, and communications at the Main Operations Center, Games Security Coordination Center, and venue command centers.
  • Set evaluation rubrics and KPIs, author After-Action Reports and Improvement Plans, and track corrective actions into CONOPS, SOPs, and runbooks.
  • Support staff readiness training, manage 24/7 shift, surge and fatigue planning, the post-Games after-action report, and IOC/IPC observer delegations.
  • Coordinate cross-functional joint exercises with Transportation, Venue Management, Technology, and Accreditation teammates to validate integrated operational plans.
  • Perform other duties as required, potentially including operational responsibilities during the Olympic and Paralympic Games.
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