Manager, Telecom Partnerships & Interconnect
About The Position
Skylo is seeking a hands-on Manager to oversee and optimize Skylo’s IPX, hubbing, and clearing-partner ecosystem. As Skylo scales toward 150 MNO relationships, external partners like Syniverse, BICS, and Comfone must operate as organized, high-performing extensions of Skylo's network. This role is the primary operational owner for the contracts, daily operating cadence, and onboarding paths that determine how quickly new roaming partners reach production. Skylo has pioneered a standards-based approach to satellite connectivity, connecting smartphones and IoT devices directly to satellites without special hardware or new networks. Their direct-to-device service is live on millions of activated devices across five continents, in partnership with leading satellite operators, mobile network operators, Tier-1 chipset makers, and OEMs worldwide. The company's commercial NTN vRAN is a 3GPP standards-based, cloud-native platform that seamlessly bridges terrestrial and satellite networks, enabling true anywhere, anytime connectivity. Joining Skylo means working at the intersection of mass-market consumer devices, automotive, and industrial IoT markets, enabling people outdoors and critical workflows in remote places.
Requirements
- 4+ years of experience in carrier interconnect, wholesale roaming, IPX/GRX, or telecom vendor operations.
- Experience managing day-to-day operations with strategic suppliers and telecom partners.
- Solid working familiarity with SS7/MAP and Diameter signaling, GT/point-code routing, and IPX interconnect operations.
- Strong knowledge of IR.21/RAEX, IREG/TADIG testing schedules, and basic TAP/RAP/BCE workflows.
- Demonstrated success administering telecom agreements, monitoring service levels, and handling operational escalations.
- Strong organizational skills with the ability to turn ambiguous operational issues into structured tasks.
Nice To Haves
- Experience with NTN, NB-IoT, IoT roaming, or rapidly growing multi-MNO networks.
- Familiarity with GSMA processes and ticketing platforms like Jira and Confluence.
Responsibilities
- Manage Partnerships: Coordinate IPX, hubbing, and clearing relationships end-to-end, including tracking contracts, rate cards, renewals, and capacity commitments.
- Track Performance: Maintain measurable SLAs and vendor scorecards covering GT routing turnaround, IPX ports, IREG/TADIG scheduling, and clearing setup.
- Run Operations: Facilitate monthly operating reviews with partners, documenting action items, deadlines, and tracking escalation decisions.
- Cross-Functional Interface: Act as the core daily contact for partner dependencies across Sales Engineering, Network Integration, NOC, and Finance.
- Support Capacity Planning: Coordinate with internal teams to align the MNO onboarding pipeline with partner demand and delivery plans.
- Mitigate Risk: Support the implementation of a multi-sourcing strategy to reduce carrier concentration and continuity risk.
- Troubleshoot Issues: Review commercial or operational breakdowns with enough roaming familiarity to track down vendor issues and drive corrective action.
Benefits
- Competitive compensation packages including a stock option-based equity program
- Comprehensive benefits including medical, dental, vision, and retirement plan
- Monthly allowances for wellness and education reimbursement
- A generous time-off policy, holidays, and the opportunity to temporarily work abroad
- Access to a world-class team across software, hardware, chipsets, telecom, satellite, and network virtualization
- Open, transparent, inclusive culture that blends Silicon Valley, Nordic, and South Asia characteristics
- health insurance
- retirement plans
- paid time off
- equity options
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
