Manager-Technology Risk & Control

American ExpressPhoenix, AZ
$123,000 - $215,250Hybrid

About The Position

The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders. The Technical Risk Management (TRM) team safeguards the enterprise, globally, by identifying, assessing, monitoring & reporting risks across Information & Cyber Security Risk, Technology Risk, Data Risk, Resiliency Risk, and AI Risk. Technology Risk Management (ITRM) is a part of TRM, and is responsible for the independent risk management across technology applications and infrastructure at American Express. ITRM is hiring for a Sr. Manager who will lead the governance, strategy and risk management for technology risks across American Express. This Sr. Manager will also assist with supporting senior technology committees and other forums. This Sr. Manager will report to the Technology Risk Management Director and be part of the team that will manage technology risk frameworks and support core IT domains, such as IT Asset Management, IT Change Management and IT Incident Management.

Requirements

  • Experience in technology risk management.
  • Experience in IT Asset Management.
  • Experience in IT Change Management.
  • Experience in IT Incident Management.

Responsibilities

  • Lead the governance, strategy and risk management for technology risks across American Express.
  • Assist with supporting senior technology committees and other forums.
  • Manage technology risk frameworks.
  • Support core IT domains, such as IT Asset Management, IT Change Management and IT Incident Management.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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