Manager, Technology Fundraising Solutions

Vibrant Emotional Health

8d • $80,000 - $121,000 • Remote

About The Position

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The Manager, Technology Fundraising Solutions manages the technology tools that drive fundraising. These tools include Salesforce nonprofit cloud, fundraising systems, and technology platforms to ensure data integrity, ensure accurate reporting, manage prospecting and gift processing, and support fundraising goals through system optimization. This role will be responsible for identifying the right technology platforms for Vibrant’s fundraising needs while staying aligned with Vibrant’s overall technology strategy.

Requirements

• In-depth proficiency with Salesforce Nonprofit Cloud and fundraising technology tools specifically Salesforce Accounting Subledger and Atrata’s prospecting tool WeathEngine.
• Data management, analysis, and reporting skills.
• Strong understanding of fundraising principles and donor engagement.
• Excellent organizational, problem-solving, and communication skills.
• Self-starter with the ability to work cross functionally.
• Ability to work flexibly, potentially outside normal hours to support campaigns
• Bachelor’s degree
• 5+ years of relevant experience
• Salesforce Certification
• Ability to work EST time zone.

Responsibilities

• Manage, maintain and optimize the fundraising CRM System, ensuring data accuracy, deduplication, documentation, and system improvements.
• Optimize additional fundraising platforms including Classy, Double the Donation, FreeWill, Data Axle, Salesforce nonprofit cloud, prospecting platforms and and others.
• Identify and manage technology platforms and partners.
• Create a prospecting process and system for grants, foundations and donors.
• Ensure accurate data entry of prospecting, gift processing, and timely data flow between systems.
• Build dashboards, reporting tools, and analytics for pipeline management, forecasting, and email and donor cultivation segmentation.
• Generate weekly, monthly, and annual reports on fundraising activities.
• Provide donor insights and wealth-screening summaries for Individual and Institutional Giving teams.
• Assist with major donor moves management and tracking, preparing materials, and prospect research.
• Leverage technology tools to develop segmentation models and automated workflows to support donor journeys and digital campaigns.
• Partner with Finance, Marketing, Technology and Operations Teams to ensure clean data flow and integration across systems.
• Serve as the technical lead for new fundraising innovation tools.
• Develop processes and Train Development staff on all technology tools including CRM procedures, data systems, and reporting.
• Work with team on prospecting.
• Other duties as assigned.

Benefits

• Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager