Manager, Technician Training

Sammons Warehouse Solutions•Dallas, TX

66d•Hybrid

About The Position

At Briggs Industrial Solutions, we believe great training builds great teams—and great teams build lasting relationships with our customers. We’re a people-first organization rooted in safety, integrity, and doing the job right. This role is about shaping how our technicians learn, grow, and succeed across Briggs. You’ll lead the strategy behind training Technicians across Briggs—bringing structure, consistency, and momentum to how we develop our technicians. By building strong programs, empowering trainers, and using modern tools like our LMS, you’ll help turn vision into action and ensure our workforce is ready for what’s next.

Requirements

Proven leadership experience with the ability to coach, inspire, and move teams forward.
Strategic experience bringing a modern, progressive training vision to life -- leveraging an LMS (Docebo strongly preferred) to build, scale, and continuously improve technical training programs.
Strong communication skills and a practical understanding of adult learning and training delivery.
Experience supporting technical or service-based teams (mechanical, service, fleet, or similar environments are a plus).

Responsibilities

Lead and develop a team of Technical Trainers, setting clear direction and raising the bar for training quality.
Own the technical training strategy, aligning OEM requirements, operational needs, and LMS-driven delivery.
Build, organize, and improve training content using Docebo and blended learning approaches.
Partner closely with operations, OEMs, and third-party providers to deliver relevant, effective training.