MANAGER, TECHNICAL SUSTAINABILITY SERVICES - HARDLINES & TOYS

Bureau Veritas•Remo, VA

5d•$100,000 - $125,000•Onsite

About The Position

This position is within the Consumer Products Services Division (CPSD), Department of Technical Services (Sustainability), located in Buffalo, NY. The role reports to the Sr. Director OR Vice President, Global Technical Services. The primary responsibilities include providing technical support to grow the global business with regional clients, establishing Technical Leadership in the region, and supporting Global Operations initiatives. Additionally, the role involves sales support, working with global business partners to develop and execute regional sales plans, participating in the sales process, and leading the implementation of new business components. Marketing responsibilities include providing regional input to Global Marketing, developing technical content for sales and marketing materials, and serving as a liaison between the region and Global Operations. The role also supports Global New Service Development by providing market insights, developing new service offerings, conducting market studies, managing new product launches, and delivering regional presentations. The ultimate responsibility is for the technical, sales, marketing, and new service development support provided to the region's Sustainability Services.

Requirements

Minimum of a 4 year related Technical/Science, Environmental or Chemistry degree, or related discipline
Five (5) year of experience in a related technical area including progressive management positions.
Five (5) years of experience in a management position that includes technical leadership responsibility in Sustainability/quality assurance / product testing / consumer product manufacturing environment.
Five (5) years of experience in consumer products businesses.
Demonstrated experience in dealing directly with customers
An equivalent combination of education and experience may be accepted in lieu of above.

Nice To Haves

MBA or business experience preferred, with 5 years of progressive P&L responsibility.
Knowledge of Sustainability Services related management systems preferred, such as, SA8000 or equivalent and/or ISO 14000,ISO 18000, ISO 9000, ISO 17021, ISO 50001, ISO 14040, ISO 14044, ISO 14064-1, ISO 14064-2, ISO 14067, PAS 2050, PAS 2060, GHG protocol, CDP, SBTI, CCER, GRI, SASB,TCFD,AA1000 etc.

Responsibilities

Manage research and development on Social and environmental audits, Sustainable claims, Climate change, Traceability and ESG reporting.
Ensure the region actively participates in regional and globally relevant industry, regulatory and market associations that would benefit the region's clients, global product line and the division.
Monitor changes in region regulations or industry standards and develop technical bulletins and other tools to effectively communicate the activity to clients and others in the BV organization.
Develop recommendations for clients on how they could respond to changing regulations and standards.
Work with Global Operations to update or develop new methodology to ensure compliance as required.
Ensure the effective and timely resolution of technical issues and problems related to the clients in the region whether internal, among sites, or client based.
Work with global counterparts in Operations and other Technical Services groups to support their development of related test methods and test packages to meet client expectations.
Develop Protocols / Test packages (using Operations generated test names, and test methods) for the Region's clients to meet their needs for safety, regulatory compliance, product performance, and certification (if applicable.) Responsible for ensuring that protocols / test packages are built and maintained to meet the global needs of the region's clients.
Assist the Sales effort to win new business by participating in all phases of the sales process, representing the Sustainability Services, including technical presentations, proposal development, etc. for the region's generated sales accounts and new Regional Business Development accounts.
Lead the implementation of the Technical Product Line component of new business to ensure a globally seamless start-up for the benefit of the region's accounts.
Primary responsibility for product definition and how it will be promoted in the region.
Functional support to Global Operations to establish pricing guidelines and to determine where the product will be delivered (lab/field service capability).
Develop and maintain the technical content of all marketing related materials including sales sheets, bulletins, website content, etc for the region.
Provide support for trade shows and other marketing events including technical presentations, event specific materials, etc.
Support the objectives of the Global New Services Development group in the region.
Provide market intelligence on the QHSE and Sustainability market in the Americas including market trends, market share and profitability analysis.
Develop proposals for exploiting new market opportunities, relevant acquisitions, etc. to grow the business generated from or in the region.
Regional development of marketing materials, training materials, presentations, seminars, webinars, etc. in support of the new product introduction.
Responsible for the overall success of new products with the region's clients including the achievement of sales targets.