Manager, Technical & Show Operations - Universal Horror Unleashed

Universal OrlandoLas Vegas, NV
Onsite

About The Position

Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror – we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights, fog, artificial smells, and more. The working hours will be unique, typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

Requirements

  • Expert knowledge of OSHA 1910 and 1926 working standards.
  • High school degree or GED required.
  • 5 + years’ experience within the professional theater, theme park, corporate entertainment or hospitality industry; or equivalent combination of education and experience.
  • Required relevant state certifications including OSHA 30-Hour.

Nice To Haves

  • Strong knowledge of NFPA, ANSI, and ESTA standards are preferred.
  • Associate’s degree (AA) or equivalent from a two-year college or technical school is preferred.
  • 5+ years management experience preferred.

Responsibilities

  • Responsible for managing day to day technical operation and quality assurance of UHU including the management of employees in each technical discipline. This includes but is not limited to Audio, Video, Lighting, Rigging, Staging, Special Effects, Props and all facility maintenance.
  • Manages facilities maintenance efforts including routine, preventative maintenance, emergency repairs, etc. while ensuring adherence to OSHA and Universal safety standards.
  • Partners with the Assistant Director, Tech & Show Operations to manage contracting of third-party vendors such as Electrical, HVAC, restaurant equipment maintenance, and other specialized facilities maintenance in partnership with tenant management procedures and standards.
  • Responsible for effectively communicating necessary information which pertains to technical operation of UHU to the necessary parties in partnering departments as well as upper management, third-party contractors, and employees within the Technical & Entertainment departments.
  • Ensures all Entertainment operating and safety standards are maintained in daily operation.
  • Drives and executes plans for Technical & Show operations team that directly affect TSAT, GSAT, and safety standards while utilizing existing tools to measure and monitor performance against targets and work in conjunction with Assistant Director, Technical & Show Operations to develop appropriate action plans to achieve or exceed targets.
  • Provides guidance, leadership and coaching to the Technical Supervisors with both operational and employee relations issues. Fosters a supportive and respectful environment. Partners with Assistant Director, Technical & Show and Human Resources to manage concerns.
  • Responsible for the appropriate technical staffing for UHU beginning with interviewing and selecting candidates and overseeing all scheduling of both evening shifts (Operational Hours) and day shifts (Non-Operational Hours) to ensure proper technical operation.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
  • Perform other duties as assigned.

Benefits

  • medical, dental and vision insurance
  • 401(k)
  • paid leave
  • a variety of other discounts and perks
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