Manager, Talent & Culture – Operations (HRBP)

Universal Orlando•Orlando, FL

About The Position

Strategic partner to assigned operational division(s), leading and executing HR strategies, programs, and initiatives that support the organization’s business objectives and priorities. Provides guidance in Employee Relations issues, leadership/staff development, and performance management.

Requirements

Strong communication skills, both verbal and written
Strong organizational skills, ability to handle multiple priorities
Demonstrated experience in employee relations, performance management, and conflict resolution
Experience supporting organizational change and driving culture initiatives
Ability to partner effectively with leadership and influence without authority
Strong analytical, problem solving, and decision-making skills
Thorough knowledge of MS Excel, Word and PowerPoint, experience with an HRIS (i.e., SAP) preferred
Consistent attendance is a job requirement.

Nice To Haves

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Supports Senior Management team to ensure fair and consistent enforcement of policies and practices. Ensures legal compliance and understanding of policies and processes. Investigates employee workplace situations including claims of harassment, discrimination, performance, and policy violations.
Supports management in leading Team Member engagement. Supports the TSAT efforts by assisting management with communication and action planning. Works with management to identify and manage the Team Member impact of company decisions and changes.
Mentors and provides guidance to Team Members, related to their career goals. Motivates teams to accomplish overall company goals. Build bench strength within the operational division by identifying training and development opportunities.
Acts as liaison between management and core HR by assisting with programs or communicating information relating to payroll, records, benefits, training, compensation and/or staffing.
Provides advice and consultation for park hourly, non-exempt and exempt Team Members on policy interpretation, EAP issues, employee conflict, etc.
Provides a holistic point of view, works across boundaries, anticipates long-term implications and identifies proactive solutions to business challenges.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
Perform other duties as assigned.