Manager, Talent Acquisition

sweetgreen • Los Angeles, CA

9h • $130,000 - $150,000 • Hybrid

About The Position

The Manager, Talent Acquisition serves as a strategic Talent Advisor and team leader within Sweetgreen's People Experience function. This role is responsible for driving field leadership recruiting across multiple regions, building and scaling talent systems, and developing a high-performing TA team. The Manager, Talent Acquisition acts as a critical thought partner to field operators; connecting talent intelligence to broader organizational strategy, succession planning, and internal mobility.

Requirements

• 7+ years of full-cycle recruiting experience, ideally in a high-volume, multi-unit environment
• Experience managing or mentoring junior recruiting team members
• Strong consultative partnership skills — able to build trust and drive accountability with field operators and senior leaders
• Data fluency: comfortable using ATS and HRIS platforms (Greenhouse, ChartHop) to track and analyze pipeline data
• Exceptional organizational skills with the ability to manage multiple priorities across regions simultaneously
• Strategic thinker who can zoom out from day-to-day execution to identify systemic solutions and long-term improvements
• Comfort operating in ambiguous, fast-paced environments with a "progress over perfection" mindset
• Alignment with Sweetgreen's core values: Win-Win-Win, Act Like an Owner, Grow Together, Build for Tomorrow, Add the Sweet Touch

Responsibilities

• Own full-cycle recruitment for field leadership roles (Head Coach, Assistant Coach, Area Leader) across assigned regions, managing a portfolio of ~30+ active openings at a time
• Partner closely with Regional General Managers, Area Leaders, and People Business Partners to identify talent needs, align on candidate profiles, and move with urgency on P0/P1 priorities
• Lead confidential and executive-level searches with discretion, creativity, and professionalism
• Manage sourcing strategy across tools, including Greenhouse, LinkedIn, Indeed, Fountain, Recruitics, and BrightHire
• Maintain data integrity in ChartHop and Greenhouse; ensure accurate pipeline tracking and timely role management
• Own and manage regional recruiting budgets, maintaining accountability for spend across tools and sourcing channels
• Facilitate monthly Talent Slating calls with Area Leaders across assigned regions, driving accountability for successor identification, readiness assessment, and internal promotion pipelines
• Leverage ChartHop data sheets, assessments (S2, performance/potential ratings), and relocation interest to build an objective, data-driven view of talent readiness across the fleet
• Partner with L&D and People Business Partners to ensure internal successors receive development support aligned to their readiness timeline
• Drive toward a 70%+ internal fill rate for Head Coach and Assistant Coach roles through proactive talent pipeline development
• Manage full-cycle hiring for new restaurant openings including market research, candidate sourcing, comp analysis, and stakeholder coordination
• Utilize market intelligence (deep research AI tools) to prepare hiring playbooks tailored to local labor market dynamics
• Train and support team members on NRO and hourly hiring processes (ServiceNow, Fountain)
• Directly manage 2-3 Talent Advisors, providing regular coaching, development planning, and performance feedback
• Build and maintain a comprehensive Talent Advisor Guide and supporting SOPs to enable team consistency and scalability
• Design and facilitate team learning, calibration sessions, and process improvement initiatives
• Onboard new team members with structured training plans covering field leadership recruiting, hourly hiring, and key systems
• Partner with the Sr. Director, People Experience on workforce forecasting, team structure, and TA capacity planning
• Build and present data-driven analyses on open role trends, internal promotion rates, and pipeline health to inform strategic decisions
• Develop and iterate on tools and resources for field operators (e.g., hiring guides, interview prep materials, AL prep guides for Talent Slating)
• Champion the adoption and continuous improvement of recruiting technology and AI tools (BrightHire, ChartHop, Gen AI research tools)

Benefits

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed