Manager - Talent Acquisition and Training

Casino and•Chicago, IL

18h•Onsite

About The Position

This role is responsible for managing recruitment, talent acquisition, and training initiatives within the organization. The Manager will develop and execute recruitment strategies, oversee full-cycle recruiting, and partner with department leaders to identify staffing needs. Additionally, the Manager will identify and assess training needs, oversee and deliver various training programs, and ensure compliance with regulatory standards. This position also involves supervisory responsibilities for HR staff and ensuring all HR practices align with gaming regulations and licensing requirements.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field or Equivalent combination of education and experience
5+ years in HR with a focus on employee recruitment, training and licensing required
Must be able to obtain and maintain a Level 3 Gaming License through the Illinois Gaming Board
Ability to read, analyze, and interpret general business documents and procedures
Ability to effectively present information in one-on-one and small group settings
Basic mathematical skills including addition, subtraction, multiplication, and division
Access to sensitive Human Resources documents, employee records, and confidential organizational information
Expected to maintain strict confidentiality and data integrity at all times

Nice To Haves

Prior experience in a casino, hospitality, or high-volume environment preferred
Management or training leadership experience strongly preferred

Responsibilities

Plan, execute, and continuously improve all external and internal recruitment efforts, including job fairs, community outreach, and hiring events
Oversee full-cycle recruiting: interviewing, hiring, promotions, transfers, and licensing
Monitor and update recruitment systems to ensure accurate communication of open positions
Partner with department leaders to identify staffing needs and develop targeted hiring strategies
Track recruitment metrics and adjust strategies to improve hiring outcomes
Identify and assess organizational and departmental training needs
Serve as a liaison between management and departments to align training with operational goals
Oversee and deliver training programs including: New hire orientation, Guest Service Training, Supervisory Training, Performance management and leadership development, and Other training initiatives disseminated by the corporate learning and development team.
Support performance reviews, development planning, and succession initiatives
Ensure all training programs meet regulatory and compliance standards
Ensure all HR practices align with gaming regulations and licensing requirements
Maintain proper documentation and records for audits and compliance reviews
Coordinate mandatory compliance training and ensure completion tracking
Directly supervises HR Licensing Coordinator, Specialist – Recruitment, Specialist - Training
Training, coaching, and developing staff
Planning, assigning, and directing work
Conducting performance evaluations