Manager, Sustainability Solutions

RealPage, Inc.•Richardson, TX

3d•$77,700 - $132,300•Onsite

About The Position

The Manager, Smart Devices & Sustainability Solutions leads a growing suite of services leveraging smart devices (e.g., IoT cameras, sensors, and metering technologies) to drive operational performance, reduce environmental impact, and deliver measurable ROI for clients. This role will initially focus on scaling RealPage’s Smart Waste offering, including device-enabled verification, contamination detection, and service optimization. You will also serve as a key voice of the customer—translating client needs into actionable insights that inform product development, service enhancements, and platform scalability across RealPage Sustainability Services. This leadership role will also have direct input on the direction of the future of RealPage’s sustainability services platform, proactively identifying opportunities for new & enhanced opportunities to drive value to our customers. This role will demand the ability to nimbly jump from a client-facing scorecard review to a team sales call, to navigating the increasingly nuanced & complex world of regulations, sustainability reporting frameworks, and more.

Requirements

5-10+ years in client-facing role w/ team leadership experience
Multifamily/rental housing experience strongly preferred but not required
Leadership experience; ideally including remote environment
TRUE Advisor certification preferred but not required
Experience in sustainability operations of commercial and/or multifamily buildings, with experience leading complex waste programs
Deep knowledge of US EPA ENERGY STAR® Portfolio Manager
Familiarity with reporting frameworks such as GRESB, CDP, CRSD, etc.
Software/tools: MS Office Suite, PowerBI, AI (CoPilot, ChatGPT, etc.)
Entrepreneurial spirit and “get it done” attitude

Responsibilities

Lead and manage a high-performing team of data analysts to deliver timely and accurate consumption and spend data.
Manage a team of analysts, providing day-to-day guidance, prioritization, quality oversight, and coaching to ensure timely, accurate, and actionable work products. Support analyst development through regular feedback, performance management, and growth planning.
Oversee team workflow, set priorities, and ensure project milestones and reporting deadlines are met.
Develop & lead team strategy
Lead on software enhancement & development needs & opportunities with appropriate RealPage teams
Identify & present value-add opportunities to broaden sustainability services & RUSM (RealPage Utility and Sustainability Management product family) leadership and revenue
Foster a high-performing, collaborative team culture centered on data integrity and operational excellence.
Manage relationships & lead collaborative efforts with 3rd Party Partner(s) & network of service providers to ensure quality and scalability
Understand work of parallel sustainability services teams & share best practices on tools, data assurance, etc.
Serve as a consultative advisor to clients, leading discovery discussions to identify operational and sustainability needs.
Translate client insights into product and service enhancement recommendations for RealPage product and engineering teams.
Liaise regularly with other RP teams, prospects, regulatory bodies, financial institutions, and others
Regularly initiate and lead engagements with public regulatory agencies on understanding nuances of waste reporting data requirements
Support benchmarking disclosure & compliance including GRESB and other ESG frameworks.
Oversee delivery of smart-device-enabled programs, with an initial focus on Smart Waste solutions.
Oversee data collection, normalization, and analysis across diverse community types and regions to support benchmarking and performance optimization.
Liaise regularly with RealPage teams processing & receiving said data, included but not limited to RUM Utility Management, Simple Bills, Smart Building, and more
Lead on strategy for incorporating new data streams
Manage data benchmarking tools such as ENERGY STAR Portfolio Manager and enterprise systems
Monitor and aid in client reporting related to building-level and portfolio-level waste data
Support ad hoc client requests as requested/directed
Ensure compliance with local and state disclosure ordinances
Lead waste and energy efficiency project data collection for GRESB and other voluntary ESG frameworks.
Serve in internal & external advisory role on newly introduced & upcoming regulations
Monitor emerging regulations and adjust internal processes and reporting tools accordingly.
Stay abreast of upcoming regulations to ensure readiness of clients, team, and other relevant RP RealPage teams
Understand compliance thresholds and processes, including exemptions
Identify & establish relationships w/ POCs Points of Contact at regulatory agencies and supporting organizations
Maintain auditable documentation to support third-party verification, regulatory filings, and ESG disclosures.
Collaborate with internal stakeholders across Sustainability. Utility Management, Solution Account Managers, Sales and more to gather market data and implement performance improvements.
Communicate performance metrics, compliance risks, and efficiency opportunities in client-facing reports & forums through tools including but not limited to dashboards, reports, etc.
Represent the organization in client and prospect-facing meetings on waste hauling industry
Identify & lead blog posts, webinars, and other externally facing opportunities to showcase RealPage Smart Devices services capabilities & thought leadership
Liaise with RP RealPage & client vendors & third parties on data exchange in support of audits, capital improvements, etc.
Advise on best practices across the full asset life cycle, from construction and/or acquisition through disposition
Implement process improvements in data accuracy, quality assurance, and reporting automation.
Drive internal initiatives to identify outliers, performance leaders, and opportunities for investment.
Promote best practices in data management and regulatory preparedness across the organization.