Manager Surgical ICU/Rescue

Advocate Health•Chicago, IL

8d•$51 - $77

About The Position

The Manager Surgical ICU/Rescue leads clinical, operational, financial, quality, safety, patient experience, team member engagement, growth, and physician engagement activities for the Surgical ICU/Rescue area. The role advances site and system goals, supports evidence-based practice and continuous performance improvement, ensures compliance with applicable clinical and professional standards, and advocates for the staffing and resources needed to deliver high-quality outcomes. The manager develops and monitors operating budgets, productivity, staffing and resource utilization, and cost-containment efforts. The role develops and mentors leaders and staff, oversees recruitment and performance management, promotes shared governance, and coordinates with physicians, medical directors, hospital departments, and other facilities to improve care and service delivery. The manager also supports strategic planning, program development, service growth, and resolution of concerns raised by patients, visitors, physicians, and staff. This is a full-time position scheduled Monday through Friday, with flexibility to meet departmental needs. Work hours may vary with current projects, and the position has 24/7 accountability, includes pager on-call responsibilities, and may require unusual hours and travel within the Chicago area.

Requirements

Graduation from an approved School of Nursing.
Bachelor of Science in Nursing (BSN) minimum.
Registered Nurse (RN) licensure and current licensure in the State of Illinois.
3–5 years of experience in the specialty area.
2–3 years of management experience.
Management development training with progressive supervisory assignments.
Board certification within two years of hire.
Annual requirement of 10 continuing education units (CEUs).
Excellent management, teamwork, team-building, communication, and presentation skills.
Ability to succeed in a changing environment and handle multiple responsibilities.
Knowledge of strategic planning.
Demonstrated interpersonal skills in physician relations.
Strong drive to achieve superior results.
Member of a specialty organization.
Resilience and flexibility to deal with a changing environment and ability to work in a fast-paced environment.
Ability to travel within the Chicago area and respond to changing departmental needs, including pager on-call availability and unusual hours.

Responsibilities

Achieve site and system goals for clinical outcomes, quality, safety, patient satisfaction, and team member engagement.
Lead performance improvement activities, including supporting projects, developing and revising improvement plans, analyzing results, and implementing strategies to sustain desired clinical outcomes.
Ensure quality and safety through competency training, Culture of Safety initiatives, evidence-based practice, department policies and protocols, and staff adherence to applicable requirements.
Communicate with reporting staff and other departments, respond to information needs, and oversee corrective action for identified deficiencies.
Maintain professional growth through workshops, seminars, and professional organization activities; attend assigned department, system, and shared governance meetings.
Develop annual department goals aligned with the nursing strategic plan and advocate for appropriate staffing and clinical resources.
Partner with medical chairs and medical directors to set goals, plan process improvements, and implement evidence-based practice.
Ensure applicable AACN and other clinical professional standards are met for the specialties within the organization.
Develop, implement, and monitor operating budgets, including revenue, expenses, salary planning, and capital equipment; analyze financial and operational performance and take action to meet targets.
Monitor productivity, staff and resource utilization, patient charge capture, purchasing and expense approvals, and cost-containment activities.
Lead efforts to improve patient experience, model and reinforce standards of behavior, round for patient outcomes, analyze feedback, and address complaints and concerns.
Develop and mentor leadership teams; conduct supervisory meetings and performance evaluations; coach leaders on HR issues; recognize strong performance and address performance concerns.
Coordinate recruitment with Human Resources, facilitate peer interviews, and promote a collaborative workforce and shared governance.
Support strategic planning, maintain and expand programs, develop relationships with internal and external contacts, and assess the impact of services on other hospital departments.
Build and maintain physician relationships, round with medical directors, develop action plans, support physician outreach and service growth, prepare protocols, and act as a liaison to resolve issues.
Maintain relationships among physicians, departments, and senior management to support productive collaboration.