Manager, Supply Chain Solutions

KeHE Distributors, LLC•Naperville, IL

6d•Onsite

About The Position

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Requirements

Minimum of 2 years leading and developing teams with at least 5 years of overall experience in various supply chain roles.
Ability to understand and communicate complex issues to multiple levels of the organization.
Outstanding analytic skills with demonstrated success organizing, analyzing, and accurately interpreting large amounts of data.
Previous experience in customer service and/or sales support role.
Forecasting/planning in a high sku, slow movement environment.
Outstanding communication (both verbal and written) and relationship management skills.
Capable of influencing & educating key account team on supply chain and forecasting success.
Strong working knowledge of inventory planning, forecasting techniques as well as operational systems and warehouse management.
Ability to prioritize workload to have the most significant impact on customer satisfaction and performance to KPI’s.
Proficiency in using Excel, COGNOS, Access, Power BI and other similar tools.

Nice To Haves

Prior experience using advanced planning systems such as JDA Demand, SAP/APO, Manhattan, etc. strongly preferred.
Prior experience in food industry and/or code sensitive product environment preferred.
Bachelor’s degree in Supply Chain Management, Finance, Engineering, or related field preferred.
Retail sales experience preferred.

Responsibilities

Leads a team of Supply Chain Solutions Leads that are the primary liaison between key account teams and supply chain for all activities involving supply chain integration.
Develops insights related to forecasts and processes to support event-based movement related to promotional activity, new product placement, seasonality, and increased points of distribution.
Represents the KeHE supply chain organization to the account team and facilitates seamless integration between customer and KeHE order management processes & systems.
Manages and mentors a dynamic team of customer/account facing supply chain professionals.
Sets aggressive goals for their team and drives accountability for meeting both team and overall department goals.
Identifies bottlenecks that are a barrier to customer experience and optimized supply chain execution.
Develops solutions that integrate the assigned customer’s and KeHE supply chain processes.
Acts as the key operational liaison between the customer and KeHE Supply Chain.
Focuses on accessing and understanding the customer’s internal system and looking to better understand how we can improve our mutual performance based on the tools available.
Develops and communicates tactical plans for KPI driving activities to account and supply chain leadership.
Partners with demand and supply planning managers to ensure key customer objectives are achieved.
Utilizes internal and external data to recognize changes in sales trends to drive a proactive response across the supply chain.
Actively participates in regularly scheduled meetings with the assigned account team leadership and/or customers to review performance to KPI’s, procurement challenged inventory, and plans for at-risk inventory.
Creates and communicates performance improvement and recovery plans where necessary.
Serves as the primary supply chain partner for account team leadership.
Articulates key customer objectives to supply chain management team.
Holds accountability towards their team’s quarterly business reviews and 90 day strategies.