Manager, Supplier Management

CAI•,

21h•$80,000 - $100,000•Remote

About The Position

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. We are looking for a motivated Manager, Supplier Management, to take us to the next level! If you have experience in end-to-end supplier onboarding and are looking for your next career move, apply now.

Requirements

5+ years of experience in supplier management, contingent workforce, or MSP/VMS operations
2+ years of people management experience, including performance management and team development
Proven track record managing end-to-end supplier or vendor onboarding programs
Strong working knowledge of contingent labor models: staffing, SOW/managed services, and non-employee workforce programs
Proficiency with VMS platforms (e.g., Vector, Simplify) and HRIS/procurement systems
Excellent communication, stakeholder management, and analytical problem-solving skills
Bachelor’s degree in business, HR, or related field; equivalent experience considered

Nice To Haves

Experience in an MSP or VMS environment supporting multi-client or enterprise workforce solutions programs
Experience in the public or government sectors
Familiarity with supplier diversity programs and certifications (WBENC, NMSDC, SBA)
Knowledge of employment law, co-employment risk, and contingent workforce compliance
Experience with AI-driven reporting, automation tools, or agent-based program efficiencies

Responsibilities

Lead, develop, and performance-manage a team of Supplier Onboarding Specialists, fostering a culture of accountability and continuous improvement
Oversee end-to-end supplier onboarding across all program types, ensuring adherence to timelines, compliance standards, and program-specific requirements
Manage and optimize the Supplier Hub as the central system for supplier data, documentation, credentialing, and status tracking; coordinate with technology teams to enhance platform experience
Design and refine onboarding processes, SOPs, and workflows for the Supplier Hub and Workday/VMS integrations, driving scalable improvements in speed, accuracy, and supplier experience
Manage an active portfolio of direct labor suppliers, owning performance reviews, fill rates, time-to-fill metrics, and corrective action plans for underperforming suppliers
Ensure supplier compliance with contractual, regulatory, and organizational requirements including financial (i.e., TIN), certificate of insurance, W-9s, diverse supplier certifications and program credentialing, and respond promptly to compliance gaps
Build and maintain dashboard tracking team performance, onboarding pipeline health, and key program metrics. Present findings to leadership and stakeholders
Manage supplier tiering, preferred supplier lists, volume allocation, and Supplier Hub membership fee reporting on a monthly, quarterly, and annual basis
Partner cross-functional with Legal, Compliance, IT, Finance, Account Management, and client delivery teams to align onboarding and supplier performance with client and business needs
Represent supplier onboarding in internal working groups, steering committees, and client-facing program reviews
Apply understanding of 1099 independent contractor classification, compliance requirements, and risk considerations when managing and onboarding 1099 suppliers within the contingent labor program