Manager, Strategy Testing - Retail Lending

BMO•Toronto, ON

1d•CA$69,000 - CA$129,000

About The Position

Join a pioneering team shaping the future of Canadian Retail Lending. We’re building next-generation, end-to-end credit solutions that span the entire lifecycle—from acquisition and account management to collections—anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking (P&BB) priorities. Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decisioning applications, all within a high-performance, customer-focused environment. If you’re passionate about leveraging data, technology, and strategy to transform lending decisions and drive meaningful impact across Canadian P&BB, this is the team for you.

Requirements

Post secondary education or equivalent work experience
Typically, between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Understanding of Software Development Life Cycle (SDLC) and Project Delivery Framework.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem-solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.
Ability to network and establish industry relationships.

Responsibilities

Performs required business testing on technical solutions to ensure that new product, process, learning program or other technical changes introduced to customers and/or employees meet business requirements.
Reduces risk by finding and fixing problems in advance of production; helps projects achieve expected benefits; and addresses regulatory requirements.
Works with stakeholders to resolve issues and provide solutions that ensure service delivery and effectiveness.
Performs user acceptance testing for projects of various complexities, including but not limited to developing & managing the test strategy, creating & reviewing test cases to ensure traceability, executing test cases, escalating issues, logging outcomes, facilitating/participating in defect meetings, reviewing & validating defect resolutions and developing the exit report.
Develops UAT solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of UAT solutions.
Develops and maintains in-depth knowledge of end-to-end business processes and project requirements through close partnership with business/group stakeholders.
Coordinates the appropriate parties to execute the overall test plan for project; including identifying key participants to execute the plan, providing estimates on the UAT cycle, determining the UAT schedule, prioritizing test execution, monitoring the test progress, and escalating as required.
Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of UAT solutions.
Builds effective relationships with internal/external stakeholders.
Leads or participates in change management activities of varying scope and type.
Breaks down strategic problems, and analyses data and information to provide UAT insights and recommendations.
Ensures development teams’ unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.
Proactively provides improvement opportunities to the team to enhance the customer experience.
Drives the testing automation capabilities.
Identifies opportunities to strengthen the quality assurance capability, such as sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Monitors and tracks UAT performance results and addresses any issues.