Manager Strategic Employee Relations

Texas Health Resources•Arlington, TX

5h•Onsite

About The Position

Texas Health Resources is seeking a qualified Manager Strategic Employee Relations to join their team. This role is based at Texas Health Resources with core work hours from Monday to Friday, 8:00 AM to 5:00 PM. Texas Health Resources is one of the largest employers in the Dallas Fort Worth area, with over 28,000 employees, and is committed to improving the health of the people in the communities they serve. The company offers top-notch benefits, career growth, and professional development opportunities.

Requirements

Bachelor's Degree in Business Administration, Human Resources, or relevant field
6 Years Relevant work experience to include at least:
3 years progressively responsible Employee Relations, Generalist, or HR Business Partner experience
3 years Employee Relations experience
1 Year Supervisory experience in Human Resources
PHR - Professional in Human Resources within 2 Years of hire OR SPHR - Senior Professional in Human Resources within 2 Years of hire OR SHRM-CP - SHRM Certified Professional within 2 Years of hire OR SHRM-SCP - SHRM Senior Certified Professional within 2 Years of hire OR Other nationally recognized HR related certification Upon Hire
Displays analytical skills with ability to strategically use data, draw insights, prioritize, and influence decisions.
Displays excellent coaching, facilitation and conflict resolution skills.
Displays business and people acumen and knowledge of consulting frameworks.
Proficient with office software applications e.g. Word, Power Point, Excel (intermediate level) and Outlook at an intermediate level.
Proficient at summarizing and reconstructing complex oral or written arguments in a coherent, logical manner verbally or in writing.

Nice To Haves

Master's Degree in Business Administration, Human Resources, or relevant field

Responsibilities

Provides direct leadership to their team, including merit and performance reviews, training, mentoring and ongoing support of direct reports.
Manages cases submitted to ER including from Corporate Compliance, entities, and Senior Management, by opening the case, assigning an investigator, and tracking the case through completion as appropriate.
Provides consultative services to investigators related to investigations and reviews all reports to ensure that allegations have been appropriately addressed, through established Texas Health grievance policies and procedures in order.
Drives alignment amongst stakeholders with disparate views and agendas on creating solutions.
Uses excellent coaching, facilitation, and conflict resolution skills.
Models Promise Behaviors with the ability to listen deeply and influence employees and managers at all levels.
Researches, creates, and conducts training for Human Resources, Leaders, and employees in the areas of Employee Relations including, but not limited to, performance management, conflict resolution, as well as the grievance and investigation processes.
Serves as a trusted Business Partner by cultivating partnerships with Key Stakeholders and providing customer service through employee relations consultative services to all levels within the organization.
Conducts research, development, and implementation of system initiatives, serving as Project Leader and Change Champion and/or participating in projects for system initiatives.
Develops and implements best practices including process documents for HR.
Reviews data such as investigation results, engagement, retention, and exit surveys and utilizes a gap analysis and SWOT approach to recommend appropriate process improvements and training.
Collaborates with other Strategic ER team members and THR Project Managers in the delivery and interpretations of ongoing programs and services, like policy.
Is a subject matter expert in Employee Relations, with business acumen and knowledge of consulting frameworks.
Interprets policies and appropriate application, with awareness of impact and liability.
Uses data fluency to generates strategic insights to influence all levels of the organization.
Conducts investigations and strategic performance management processes and documentation.
Oversees investigations and grievances, managing escalations as needed.
Collaborates in the development of solutions for systemic or departmental issues revealed during the investigative process.
Reviews case documentation to ensure adherence to Texas Health policies and procedures, consulting with legal counsel as needed.
Closes the case with persons involved as well as conducts debriefs with Leaders, Human Resources and executive Leadership teams.