Manager Sr., Digital Product
About The Position
The Senior Manager, Digital Product leads the strategy, roadmap, and commercialization of guest-facing digital experiences, owning end-to-end product performance across mobile, web, and onboard platforms. This role is accountable for driving revenue growth, guest engagement, and digital adoption at company scale. Operating within a highly matrixed environment, the Senior Manager drives cross-functional alignment and execution across Product, Engineering, IT, UX, and shipboard teams to deliver innovative, high-impact solutions. The role shapes product investment priorities, influences long-term digital strategy, and ensures delivery of measurable business, operational, and guest experience outcomes. Through strong leadership by influence, data-driven decision-making, and deep understanding of guest needs and operational complexity, the Senior Manager positions Carnival as a leader in digital innovation while continuously optimizing product performance across the full lifecycle.
Requirements
- Bachelor's Degree in Computer Science / Information Systems / Marketing required, Master's Degree preferred
- 7-10 years of experience Managing CMS/Mobile Apps, Web/mobile analytics tools (GA, etc), inclusive of 3-5 years in product ownership/lead roles
- Experience leading consumer-facing digital strategies, innovation and deployment.
- Product Management in an agile environment.
- Experience interfacing with a range of apps, mobile, tablet, creative design initiatives.
- Experience with business and functional requirements gathering, project scope and management, meeting facilitation, briefing and presentation of strategies and vision at the executive and cross-functional levels.
- Outstanding analytical skills, strong experience interpreting test results & drawing conclusions.
- Demonstrated strong business judgment and decision-making skills.
- Ability to identify, prioritize, and articulate highest impact initiatives.
- Ability to manage multiple projects in a fast-paced, deadline-driven environment.
- Proven ability to build consensus and work effectively within a cross-departmental team.
- Ability to work independently and within a team environment.
- Strong independent decision-making, organizational, planning and problem-solving skills.
Nice To Haves
- Travel industry experience preferred.
Responsibilities
- Define and drive the end-to-end product strategy and roadmap for guest-facing digital experiences, ensuring alignment with business objectives, guest needs, and long-term innovation priorities. Leverage data, research, and competitive insights to inform investment decisions and product direction.
- Lead execution across multiple product teams and technology groups, translating strategic priorities into scalable solutions. Ensure alignment across Product, Engineering, IT, UX, and shipboard stakeholders, driving high-quality delivery across multiple concurrent initiatives.
- Establish and govern prioritization frameworks, backlog strategy, and delivery sequencing across products and teams. Balance short-term delivery with long-term strategic outcomes, optimizing resource allocation and time-to-market.
- Own product performance outcomes, using analytics, experimentation (A/B testing), and stakeholder feedback to measure success against KPIs (e.g., revenue, adoption, NPS). Drive continuous improvement through data-informed decision-making.
- Serve as the primary product leader for executive and cross-functional stakeholders, providing clear, concise updates on roadmap, performance, risks, and opportunities. Influence decision-making at senior levels through compelling insights and business cases.
- Lead strategic partnerships with external vendors and platforms, including evaluation, selection, and ongoing performance management. Ensure alignment with product strategy, technical standards, and business objectives.
Benefits
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site Fitness center at our Miami campus
- Annual cash bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
