Manager, Special Projects (46359)
About The Position
As part of Golden Gate University’s ongoing operational transformation, the university has restructured its instructional design function and partnered with Hurix Digital for its major instructional design needs. The Manager – Special Projects manages a portfolio of critical academic projects that draw heavily on instructional design services and serves, together with the Dean, as the central intake and routing point for instructional design requests across the university. The position ensures that major initiatives, including the D2L migration, the EDVisor course transition, and course-format conversions, are delivered on schedule, at high quality, and with clear communication to faculty and program directors.
Requirements
- Bachelor’s degree from an accredited institution.
- Three (3) or more years of progressively responsible experience in project management, instructional design, academic operations, or a related field.
- Experience with learning management systems (e.g., D2L Brightspace) and digital course development processes.
- Demonstrated ability to manage multiple concurrent projects with competing deadlines and diverse stakeholders.
- Excellent written and verbal communication skills, including experience communicating with faculty or comparable professional audiences.
Nice To Haves
- Master’s degree or project management certification (e.g., PMP, CAPM).
- Experience in higher education administration or academic technology.
- Experience managing external vendor relationships and service-level expectations.
- Familiarity with digital accessibility standards (e.g., WCAG) as applied to online course content.
Responsibilities
- Manage the university’s portfolio of special projects related to instructional design, including project plans, timelines, milestones, and status reporting to the Dean and senior leadership.
- Coordinate the D2L migration, including batch course releases, faculty notification, and completion of structural validation checklists within established turnaround times.
- Support the transition of designated high-enrollment courses into EDVisor for Fall launch, coordinating syllabus design with program directors and assigning instructional design resources to build EDVisor and D2L course shells.
- Coordinate the conversion of courses from 7.5-week to 15-week formats, ensuring program directors complete syllabus conversions and instructional design build tasks are assigned and completed on schedule.
- Serve as intake coordinator for instructional design requests; triage and assign requests to instructional design staff and the university’s instructional design partner on a case-by-case basis in consultation with the Dean.
- Act as a primary operational liaison with Hurix Digital, monitoring deliverables for quality, accessibility, and timeliness.
- Develop and maintain workflows, checklists, training materials, and documentation supporting the reorganized instructional design function.
- Communicate project status, expectations, and deadlines to faculty, program directors, and other stakeholders; coordinate related trainings and support sessions.
- Identify risks and obstacles to project delivery and escalate to the Dean with recommended solutions.
- Perform other duties as assigned.
Benefits
- Full-Time, Regular Staff
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What This Job Offers
Job Type
Full-time
Career Level
Manager
