Manager, Special Loans and Portfolio Management

Mitsubishi HC Capital Canada•Montreal, QC

5d•CA$83,954 - CA$133,954•Hybrid

About The Position

The role provides governance and direction on complex credit situations, including restructurings and recovery strategies, ensuring consistent and disciplined remediation approaches. Acting as a key advisor to the SVP, Operations and Portfolio Management, the role delivers actionable insights and supports impairment, provisioning, and strategic decision-making. The position collaborates cross-functionally to balance risk mitigation, operational efficiency, and long-term customer value.

Requirements

Expertise in credit risk, restructuring, and portfolio management
Strong analytical and decision-making skills in complex situations
Excellent communication, influencing, and negotiation skills
Ability to collaborate effectively with multiple teams and stakeholders in a cross-functional environment
Bachelor’s degree in Finance, Accounting, Economics, or a related field
5+ years of relevant experience in credit, restructuring, or collections
Experience managing complex cases and working with executive-level stakeholders
Experience in commercial and/or corporate lending environments
Bilingualism (French and English) required

Nice To Haves

MBA, CFA, CPA – an asset

Responsibilities

Define and execute the strategic direction for special loans, providing governance and oversight for high-risk, complex, or non-standard exposures
Ensure consistent remediation and resolution frameworks are applied across cases
Engage directly in key client situations (workouts, renegotiations, escalations)
Balance risk mitigation with customer retention and long-term relationship value
Approve forbearance measures, extensions, and restructuring plans
Contribute to the continuous improvement of processes and tools related to special loans management
Develop and refine portfolio management strategies and operating playbooks
Monitor overall portfolio health (delinquency, charge-offs, yield, utilization, etc.)
Provide insights on trends, emerging risks, and performance drivers, and proactively recommend corrective actions
Support impairment reviews and provisioning recommendations
Leverage analytics, scoring models, and prioritization tools
Support the development of guidelines and best practices in restructuring and recovery
Identify optimization opportunities to reduce losses and enhance recovery outcomes
Any other related duties that may be assigned to this position.

Benefits

Permanent full-time position
Hybrid work environment for a better work-life balance
Possibility of working in the offices of: Burlington, ON, Laval, QC, Montréal, QC, Trois-Rivières, QC
Vacation and flexible leave as soon as you start with us
Personal spending account
Competitive compensation plan including a bonus program
Group retirement plan including an employer contribution
Complete group insurance program paid in part by the company
Several opportunities for professional growth
Employee and family assistance program accessible at all times