Manager - Special Events

Hermès • New York, NY

14h • Onsite

About The Position

The Communications department is responsible for strategic deployment of Press & Influencer Relations, Special Events and Advertising across all media channels to support the growth of awareness for Hermès in the US. Our mission is to share the rich story of Hermès, highlighting the value of creativity, commitment to quality and signature craftmanship model. As the Manager of Special Events, you will be responsible for producing and budgeting medium scale event activity, including institutional communication events, new store openings, brand heritage events, exhibitions, retail animations, press events, client engagement events and flagship programming. You will also assist with larger scale image events as needed. You will work closely with the Senior Manager of Special Events to ensure all your delegated event activity is carried out in adherence to business goals and objectives, strategic initiatives, and Hermès quality standards. You will be responsible for managing and mentoring the Special Events Coordinator on their delegated projects, and you will be required to develop and maintain relations with the Hermès International office, regional store directors, freelance support, production agencies and other third-party vendors. Extensive production experience, detailed budget control, adherence to all internal audit requirements, managerial experience and close collaboration with internal communication team members are all essential to the role.

Requirements

• 3-5 years’ experience, in similar role and/or environment.
• Excellent knowledge of principal event production skills including logistics management
• Exceptional project management, prioritization and planning skills, including ability to manage several initiatives/events at once
• Extensive organizational experience with precise attention to detail
• Superior interpersonal and communication skills, including the ability to establish and nurture close relationships with all partners, and practice routine follow up
• Proficiency in team leadership and motivation
• Highly skilled in problem solving, decision making and critical thinking
• Anticipate potential issues and resolution of conflicts and problems during event execution
• Ability to work in a fast-paced environment, and work under tight deadlines and pressure
• Must possess a strong work ethic, and be an enthusiastic team player
• Highly self-motivated and eager to learn
• Ability to manage budgets, and effectively track, monitor and manage expenditures against budget
• Proficient negotiating skills
• Flexibility in high-stress situations
• Excellent collaboration skills
• Must be willing to travel frequently and work nights/weekends
• Computer proficiency, including Microsoft Word, PowerPoint, and Excel

Responsibilities

• Work closely with the Senior Manager of Events on all delegated events and managerial responsibilities. Review event activation plans, budget status, and general event progress updates with the Senior Manager on a regular basis. Give regular updates on supervisee progress and event status.
• Plan, produce, and execute all delegated events from start to finish, including, but not limited to: Work closely with the Hermes International Office on event concepts and strategies. Actively communicate event updates on a regular basis for all delegated events, and ensure required approvals are received in a timely manner.
• Collaborate with Press and Media teams to execute 360-degree event activation strategies when needed.
• Handle and oversee all aspects of event production, coordination, logistics and external vendor management.
• Manage all scenic aspects by reviewing floorplans, build drawings, fabrication samples, renderings, etc.
• Handle all on-site event execution, coordination, and external vendor support (includes travel).
• Identify appropriate third-party vendors and negotiate vendor proposals (i.e. caterers, lighting, sound, décor, etc.) and act as a regional vendor expert.
• Carefully manage event financials in adherence to the designated budget and submit timely payments.
• Manage event invitation production from design stage to deployment for all delegated events.
• Develop guest list strategy with CRM team and boutiques to ensure a successful event.
• Work with Press team to procure press and influence guest lists when needed.
• Scout venues in markets as needed and prepare venue overviews.
• Create detailed production schedules and run of shows for delegated events.
• Create detailed logistics charts and timelines for inventory movements for delegated events.
• Prepare post-event recaps and reports.
• Maintain relationships with store directors, the retail and VM departments and other internal departments to successfully coordinate all event needs.
• Travel to delegated events as required and continue to manage workload while traveling.
• Adhere to all internal audit requirements for events and work with legal department to develop, manage and execute vendor contracts, NDAs and insurance needs.
• Manage and supervise Special Events Coordinator on all delegated events to ensure seamless production, activation of event guidelines, and adherence to budget and quality standards.
• Act as mentor to Coordinator by communicating expectations and objectives and giving regular feedback on performance. Support their professional growth and development and write and deliver performance reviews.
• Brainstorm, strategize and propose new event concepts and plans when needed.
• Research new vendors in all markets and stay up to date on industry players and trends.

Benefits

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed