Manager, Solution Architecture

Blue Cross and Blue Shield of North Carolina • Remote Flex - North Carolina, SC

7d • $143,616 - $229,786 • Hybrid

About The Position

Blue Cross NC is seeking a Manager of Solution Architecture to lead a high-performing team of Solution Architects that partner with business and technology leaders to deliver complex, enterprise-scale solutions. This role blends hands-on architecture leadership with people management, coaching, stakeholder relations, and operational excellence—ensuring our solutions are secure, scalable, cost-effective, and aligned to business outcomes. Successful candidates will have technical strength and practical experience in a wide range of modern data and integration technologies ideally with healthcare payer business acumen.

Requirements

• Bachelor's degree or advanced degree (where required)
• 8+ years of experience in related field. In lieu of degree, 10+ years of experience in related field.
• At least 2 of those years as an architect; 2–4+ years leading groups of IT architects or engineers.
• Technical depth in at least four of these areas: Cloud, integration, data, AI/ML/GenAI/Agentic, software development, security, resiliency.
• Demonstrated delivery of complex, multi-team solutions in hybrid cloud or cloud-native environments.
• Strong communication and storytelling—able to simplify complexity, influence decisions, and align diverse stakeholders.
• Hands-on proficiency with architecture practices: conceptual & logical design, non-functional requirements, security by design, integration patterns (APIs, events), resiliency, and observability.

Nice To Haves

• Healthcare payer/provider domain familiarity (claims, eligibility, care management, member/provider data).
• Certifications (e.g., TOGAF, Azure, AWS, Snowflake, Databricks) and/or SAFe/Agile experience.
• Proven experience in data solution architecture (platforms, modeling, governance, analytics) or equivalent expertise mentoring data architects.
• Experience establishing and employing architecture standards, patterns, and governance with measurable adoption.
• Exposure to architecture modeling tools and notations (ArchiMate, UML, BPMN) and documentation practices.

Responsibilities

• Lead & Grow a High-Performing Architecture Team (People Leadership)
• Provide Technology Leadership / Guidance / Oversight across critical programs and platforms, setting architecture direction, reviewing solutions, and ensuring adherence to standards and guardrails.
• Build and maintain strong Relationship Management with business stakeholders, delivery teams, and technology partners; translate strategy into actionable architecture roadmaps.
• Navigate and resolve Conflict across priorities, constraints, and viewpoints; facilitate outcomes that balance time-to-market, quality, cost, and risk.
• Own Performance Monitoring of your architecture team—set expectations, define measurable outcomes, conduct regular coaching and performance reviews, and recognize achievements (Recognitions).
• Drive Career Development through mentoring, skills planning, certification pathways, and succession planning.
• Champion Process Improvement to streamline architecture engagements, standards, and governance; reduce friction while improving consistency.
• Produce Value Reporting (roadmaps, KPIs, OKRs, cost/benefit narratives) that clearly communicate how architecture accelerates delivery and reduces risk.
• Be a Hands-On Architecture Practitioner & Coach
• Foster Technology Partnership with engineering, security, operations, and business teams to shape solutions that meet functional and non-functional requirements.
• Demonstrate Deep Technology Expertise in several modern architecture technologies and coach architects on depth vs. breadth.
• Accelerate Technology Innovation / PoC efforts to de-risk decisions and validate solution approaches; cultivate a culture of experimentation with guardrails.
• Own Software Design / Conceptual Architecture deliverables—reference architectures, solution diagrams, sequence flows, NFRs, and decision records.
• Support Work Decomposition / Project Management by shaping epics and features, clarifying dependencies, and aligning architecture runway with delivery plans.

Benefits

• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager