Manager, Software Engineering

BigCommerce•Austin, TX
•Remote

About The Position

Commerce is seeking a highly motivated and experienced Software Engineering Manager to join Feedonomics’ fully remote Engineering team. The manager will build and operate a high-performing software engineering team, empowering engineers to do their best work. The role combines technical leadership and hands-on coding with people management, coaching, and strategic influence. It balances advancing an aggressive product roadmap with improving system performance and stability, introducing engineering best practices, and mentoring engineers. The manager will guide technical direction and ensure decisions support quality, performance, scalability, reliability, availability, and security. Commerce is a remote-first company, with optional collaborative workspaces available in Austin, Atlanta, and London.

Requirements

  • At least 5 years of experience building systems using technologies such as PHP, Go, Python, TypeScript, Angular, or Ruby.
  • Knowledge of gRPC and RabbitMQ, and familiarity with caching solutions.
  • At least 2 years managing engineering teams, including a demonstrated track record of growing senior talent and building team structure from the ground up.
  • Experience with relational database systems and external service integrations.
  • Experience with backend and frontend (UI) development.
  • Experience with Agile/Scrum methodologies and leading sprint ceremonies.
  • Solid UNIX/LAMP knowledge; ideally, at least 2 years of working experience with PHP, MySQL, and Linux.
  • Ability to break problems into smaller, iterative, deliverable, and deployable pieces.
  • Bachelor of Science degree or higher in Computer Science or a related technical field.

Nice To Haves

  • Experience with Google Cloud Platform or cloud computing.
  • Experience with SaaS platforms or cloud computing.
  • Prior experience at a commerce software company.

Responsibilities

  • Build an open, positive, and energized culture.
  • Build, lead, and hire a high-caliber software engineering team.
  • Drive the technical roadmap and direction of the technology stack.
  • Lead and inspire the team and other engineers to build ecommerce products.
  • Encourage innovation and foster continuous improvement.
  • Ensure technical decisions support quality, performance, scalability, reliability, availability, and security.
  • Balance hands-on technical coding with effective people management.
  • Participate in technical discussions as a subject matter expert and provide strategic influence.
  • Collaborate with product managers, engineers, and stakeholders across corporate offices to promote communication and coordination.
  • Establish team objectives aligned with business goals.
  • Organize and facilitate regular one-on-one meetings for coaching and mentoring.
  • Execute performance improvement plans for underperformers.
  • Enforce best practices to improve engineering quality and efficiency.
  • Establish urgency and direction and set expectations.
  • Create and participate in an on-call rotation for incident management.

Benefits

  • The role may be eligible for variable compensation, such as a bonus or commission, and equity, in accordance with local policies.
  • Benefits are provided in accordance with local policies; details are shared during the hiring process.
  • Optional collaborative workspaces are available for team gatherings, workshops, and in-person connection in Austin, Atlanta, and London.
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