Manager, Software Engineering - Remote

DriveTime•Tempe, AZ
•Remote

About The Position

The Manager, Software Engineering oversees the end-to-end delivery of Pega projects, ensuring timelines and quality standards are met. The role motivates and develops the team, manages performance, and delivers against business expectations. It leads feature planning and execution, manages scope, risks, and dependencies, and analyzes interactions among system components to maintain system integrity. The manager fosters continuous improvement and shared ownership of quality, including responsible use of AI-assisted development to improve productivity and delivery speed. The role also sets measurable performance goals, holds regular one-on-ones, provides actionable feedback, and manages the employee lifecycle from hiring and onboarding through performance reviews. It uses code reviews and work assessments to build team expertise, collaborates with senior stakeholders on strategic insights and automation solutions, and proactively addresses conflicts and issues. This is a remote role performed from a home office in an approved city and state. The employee is expected to have a quiet, conducive workspace and reliable, secure internet. Sponsorship is not provided; applicants who need sponsorship now or in the future, including individuals with temporary visas, are not eligible.

Requirements

  • At least 5 years of professional development experience and experience leading teams informally or formally on large projects.
  • Bachelor's degree in Information Technology.
  • Extensive experience designing workflows using Pega capabilities.
  • Strong Pega case management experience, including designing and delivering case types, stages and steps, routing, SLAs, and case lifecycle automation for complex business processes.
  • Track record of driving collaboration across cross-functional teams.
  • Deep understanding of Agile principles and experience mentoring teams in their application.
  • Ability to manage complex project scopes and mitigate risks effectively.
  • Demonstrated use of AI in prior roles, such as AI-assisted code development or leading AI adoption within a team or organization.
  • Ability to lead complex Pega project delivery and design workflows and case management solutions.

Responsibilities

  • Lead the planning, execution, and completion of features, managing project scope, risks, and dependencies to ensure successful delivery.
  • Analyze and identify linkages and interactions between component parts to ensure the integrity of the entire system.
  • Foster continuous improvement and collective ownership of quality and deliverables, including responsible use of AI tools and AI-assisted development.
  • Set measurable performance goals, conduct regular one-on-ones, provide timely feedback, and manage hiring, onboarding, performance management, and reviews.
  • Use code reviews and work assessments to maintain quality and deepen team expertise.
  • Collaborate with senior stakeholders to provide strategic insights and effective automation solutions.
  • Address conflicts and issues through appropriate conversations with team members and stakeholders, escalating when appropriate.
  • Mentor team members and guide junior members in applying Agile principles.

Benefits

  • Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
  • 401(k).
  • Company-paid life insurance.
  • Short- and long-term disability coverage.
  • Professional growth opportunities.
  • Tuition reimbursement.
  • Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums.
  • Competitive pay.
  • Paid time off, including wellness days, holidays, and vacation time for full-time roles.
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