Manager, Software Engineering

Phreesia

1d•CA$145,000 - CA$170,000•Remote

About The Position

As a Manager of Software Engineering on the VoiceAI team, you’ll help shape the future of healthcare by leading a talented, distributed engineering team responsible for building and evolving AI-powered voice solutions that improve the patient experience. You’ll partner closely with Product Management, Architecture, Engineering, and cross-functional stakeholders to design, build, scale, and maintain innovative VoiceAI products that drive patient activation and better healthcare outcomes. This role combines people leadership, technical execution, and delivery accountability while helping your team thoughtfully adopt AI-assisted, agentic development practices to deliver secure, high-quality software at scale.

Requirements

Bachelor’s degree in Computer Science or a related discipline required.
8+ years of experience building and supporting highly distributed software applications.
3+ years of people management experience leading software engineering teams.
3+ years of project management experience delivering successful software releases.

Nice To Haves

Deep experience building and supporting highly distributed applications using Microsoft .NET (C#) or Java.
Passionate about developing and growing engineering talent through coaching and mentorship.
Enjoy collaborating across Product, Engineering, Architecture, and other cross-functional teams to deliver customer-focused solutions.
Experience designing, building, or integrating Voice AI agents and LLM-powered workflows into production systems.
Successfully adopted or led the use of AI-assisted development tools, including coding assistants, AI-powered testing, documentation generation, or code generation tools.
Established engineering practices for reviewing, validating, and safely incorporating AI-generated code.
Experience with MySQL, DynamoDB, cloud-native architectures, RESTful APIs, and CI/CD pipelines.
Comfortable building or supporting modern web applications using JavaScript, HTML, CSS, and frameworks such as React or Angular.
Experience deploying and operating distributed systems on AWS.
Experience managing contractors and external vendors.
A self-motivated, pragmatic problem solver who thrives in a distributed team environment.
Excellent technical and non-technical communication skills.

Responsibilities

Lead and grow a high-performing engineering team. Hire, mentor, and support software engineers while fostering an inclusive, collaborative, and high-performing team environment.
Drive successful software delivery. Lead sprint planning and execution, ensuring your team delivers high-quality, scalable software that meets business, customer, security, and technical requirements.
Champion responsible AI adoption. Facilitate the thoughtful adoption of AI-assisted, agentic development tools and establish team practices for validating and safely incorporating AI-generated code and technical recommendations.
Build and maintain innovative VoiceAI solutions. Contribute to software development by implementing required functionality, writing technical documentation, participating in design reviews, and maintaining software quality and security standards.
Own product health. Take ownership of existing products throughout their lifecycle by managing bug fixes, product maintenance, production support, and customer escalations.
Promote engineering excellence. Review code through pull requests, support CI/CD practices, and help continuously improve engineering processes, software quality, and team effectiveness.

Benefits

Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
Top of market rewards: Competitive compensation
Take time when you need time: Flexible PTO + company holidays
Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
Care about your families: Generous top-up for parental leave benefits
Support personal development: Continuing education and professional certification reimbursement
Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
Giveback to community: Local in-person volunteer events, and give back programs to our communities.
Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
Opportunity to join an Employee Resource Group.