Manager, Software Engineering

Mastercard•O'fallon, MO

12d•$140,000 - $231,000

About The Position

Lead software engineering professionals responsible for designing, developing, testing, deploying, and maintaining high-quality software solutions. Provide strategic, technical, and people leadership while partnering across business and technology teams to deliver critical initiatives and advance organizational objectives. The manager guides the department’s strategic and technical direction, oversees major cross-functional initiatives, and partners with stakeholders to identify solutions and make decisions aligned with Mastercard objectives. The role drives improvements in engineering practices, processes, and tools, and ensures software is scalable, maintainable, secure, reliable, observable, and operationally supportable. The position also manages project scope, staffing, budgets, resources, and delivery plans; develops engineering talent through coaching and performance feedback; and leads strategic, financial, and resource planning for the department. The manager provides leadership during application incidents, including data analysis, troubleshooting, triage, and coordination across mainframe and Java environments.

Requirements

Bachelor’s degree in a relevant discipline, or an equivalent combination of education and professional experience.
5–8 years of relevant software engineering and technology experience, including leadership or management responsibilities.
Strong background in software development and application support across mainframe and Java technology stacks.
Experience leading multiple, diverse engineering teams and conducting formal performance reviews.
Demonstrated experience in data analysis, structured problem-solving, troubleshooting, production incident triage, and technical decision-making across mainframe and Java environments.
Experience with budget, resource, and workforce management.
Experience managing financials across multiple projects or programs.
Advanced knowledge of project or program management and strategic planning, with working knowledge of financial management.
Strong understanding of software engineering principles and practices, including software design, architecture, data structures, development methodologies, testing, deployment, and ongoing maintenance.
Knowledge of secure coding, code review, performance engineering, and operability practices that support reliable, scalable, observable, and maintainable systems.
Experience leading complex initiatives involving multiple business, technology, and operational stakeholders.
Strong people leadership skills, including coaching, mentoring, performance management, and development of engineering talent.
Ability to establish objectives, policies, operating plans, and execution strategies aligned with broader organizational goals.
Ability to shape technical direction, connect engineering priorities to enterprise impact, and lead teams through complexity and organizational change.
Strong verbal, written, presentation, and stakeholder-management skills, including the ability to communicate effectively with senior leadership.
Ability to provide overall business and technical planning for complex product and platform enhancements.
Strong analytical and problem-solving capabilities, including translating business challenges into practical technology solutions.
Ability to manage competing priorities, dependencies, risks, resources, and delivery commitments across multiple initiatives.
Ability to lead teams through complex production issues while maintaining focus on resiliency, operational excellence, and continuous improvement.
Abide by Mastercard security policies and practices; protect the confidentiality and integrity of accessed information; report suspected information security violations or breaches; and complete mandatory security trainings.

Responsibilities

Establish and monitor departmental and individual objectives aligned with organizational strategies, priorities, and business outcomes.
Lead the definition, development, and delivery of major cross-functional and cross-department initiatives with broad scope and long-term business impact.
Partner with business and technology stakeholders to identify innovative solutions, develop business cases, and drive strategic decisions aligned with Mastercard objectives.
Identify opportunities to improve technology, processes, operational efficiency, and customer outcomes.
Present strategies, recommendations, business cases, and technical solutions to senior management, business owners, and key stakeholders.
Recommend technology selection, software design, architecture, engineering practices, and the strategic technical direction of the department to senior leadership.
Guide teams in designing scalable and maintainable software solutions with well-defined structures, components, interfaces, and interactions.
Lead implementation and continuous improvement of software engineering processes, methodologies, and supporting tools.
Promote software quality practices, including code reviews, secure coding standards, and unit, functional, and integration testing.
Ensure solutions support performance, scalability, reliability, operational readiness, observability, and ongoing supportability.
Identify process and technology gaps; define business and technical requirements; develop estimates; and establish project scope and delivery plans.
Manage project scope throughout the lifecycle, balancing business priorities, technical considerations, resource capacity, risk, and time-to-market objectives.
Ensure initiatives are appropriately staffed, trained, and managed, with the technical skills, leadership behaviors, and accountability needed for successful delivery.
Coach, develop, and provide performance feedback to team members while fostering collaboration and continuous improvement.
Build high-performing teams and promote an enterprise mindset, accountability, adaptability, and effective leadership through change and ambiguity.
Manage resources and initiatives within approved staffing and budget guidelines.
Lead strategic planning, financial planning, resource management, administration, and overall department management.
Lead application incident response through data analysis, troubleshooting, incident triage, and coordination across mainframe and Java technology environments.

Benefits

Medical, prescription drug, dental, vision, disability, and life insurance
Flexible spending account and health savings account
Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, prorated based on date of hire
10 annual paid U.S. observed holidays
401(k) with company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Tuition reimbursement eligibility