Manager Software Engineering

Waldorf Astoria Kuwait•Memphis, TN
•$100,000 - $145,000•Hybrid

About The Position

The Manager Software Engineering will join Hilton’s Software Engineering – Portfolio Management team and report to the Director Portfolio Management. This hybrid role is based near Hilton’s corporate offices in Memphis, Tennessee; McLean, Virginia; or Dallas, Texas. The position supports Hilton’s custom-built financial application and software strategy, defining and delivering technology applications that support financial applications. The manager works with hotel teams, corporate finance, internal partners, vendors, and technology workstreams to deliver solutions that meet business and end-user needs. The role combines software engineering leadership, technical solution design, project delivery, and stakeholder coordination. It includes managing requirements and Agile delivery, reviewing and validating developer work, resolving critical issues, and communicating delivery progress, risks, and mitigations to stakeholders and leadership. Travel may be required up to 5%.

Requirements

  • Five years of professional work experience in Technology or a related field.
  • Three years of experience in software/platform design, implementation, and IT project management.
  • Two years of experience with ASP/VB.net, Microsoft SQL Server, T-SQL, Python, PowerShell, and SSRS, including writing and debugging complex SQL functions, stored procedures, and views.
  • Hands-on knowledge of modern development practices, including Agile/Scrum, CI/CD, cloud architecture, and APIs.
  • Ability to review designs, guide technical decisions, and remove delivery blockers.
  • Experience partnering with Product, Architecture, Security, Infrastructure, and external partners to translate priorities into executable engineering roadmaps.
  • Ability to work near one of Hilton’s three US office locations: Memphis, McLean, or Dallas.

Nice To Haves

  • Bachelor’s degree, or an Associate’s degree plus at least six years of Technology-related experience, or a High School degree/GED plus at least 12 years of Technology-related experience.
  • Seven or more years of professional work experience in Technology or a related field.
  • Experience with Kafka, JQuery, JavaScript, HTML, CSS, Jira Project Management, Confluence, Bitbucket, GIT, Jenkins, Microsoft PowerPoint, Excel (including complex functions), Word, SharePoint, and Teams.

Responsibilities

  • Support Hilton’s custom-built financial application and overall software strategy, ensuring enhancements align with priorities and meet defined acceptance criteria.
  • Design and deliver high-quality technical solutions using established methodologies, minimizing rework and meeting business and end-user needs.
  • Serve as an escalation point for critical priorities, driving issue resolution and coordinating across engineering teams and external partners.
  • Define and manage requirements, use cases, and user stories, supporting Agile delivery through Confluence and Jira.
  • Partner with Financial/PMS vendors, technology workstreams, and finance stakeholders to deliver solutions aligned with agreed standards and expectations.
  • Guide internal and external partners, identify risks early, manage expectations, and drive mitigation plans to support successful delivery outcomes.
  • Track and communicate progress, issues, and risks to stakeholders and leadership.
  • Collaborate with Engineering in an Agile environment to deliver features and validate junior developer code against requirements.
  • Build and deliver special projects, balancing priorities and collaborating across business and technical teams.
  • Mobilize Hilton Technology teams and external partners to address issues quickly and deliver project enhancements.

Benefits

  • Travel discounts through the Go Hilton program, including 110 discounted nights with room rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including dental and vision coverage.
  • Retirement plans.
  • Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions.
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