Manager, Software Engineering

PayPal • Scottsdale, AZ

20h • Hybrid

About The Position

PayPal has been a global leader in commerce for over 25 years, creating innovative, simple, personalized, and secure experiences for moving money, selling, and shopping. The company empowers consumers and businesses in approximately 200 markets, operating a global two-sided network connecting hundreds of millions of merchants and consumers. PayPal provides proprietary payment solutions, enabling customers to use various funding sources like bank accounts, PayPal/Venmo balances, credit products, credit/debit cards, cryptocurrencies, or gift cards. Their products, including PayPal, Venmo, and Xoom, facilitate safe fund transfers between individuals. For merchants, PayPal offers an end-to-end payment solution with authorization, settlement, instant fund access, and tools for customer connection, exchanges, returns, and risk management. The company also supports cross-border trade by reducing complexity. PayPal's operations are guided by core values of Inclusion, Innovation, Collaboration, and Wellness, focusing on teamwork, customer-centricity, and community care. The Credit Platform team is responsible for building the foundational backend systems for PayPal’s global credit ecosystem, which powers products such as Credit Cards, Buy Now Pay Later, Working Capital, and Merchant Term Loans for millions of customers and businesses across multiple countries. This platform develops core credit capabilities through well-defined APIs, covering the entire credit lifecycle from offers and eligibility to application, account management, and asset sales, ensuring consistent and scalable experiences. In this role, the Manager, Software Engineering will lead a team of engineers dedicated to building these critical foundational backend systems for PayPal’s credit products.

Requirements

• 5+ years relevant experience
• Bachelor’s degree OR Any equivalent combination of education and experience

Nice To Haves

• Thrive in ambiguous, high-stakes environments and make sound trade-offs across business, technical, and risk considerations.
• Bring a data-driven mindset with a focus on measurable outcomes and continuous improvement.
• Communicate effectively and can translate complex technical concepts for diverse audiences.
• Influence outcomes beyond your immediate team in a matrixed organization.
• Contribute to multi-quarter roadmap planning and technical strategy.

Responsibilities

• Directly manages software development projects (including program management) and execution through individual contributors.
• May also lead project teams across platforms or groups.
• Implements processes to drive strong operational hygiene for all components and systems within their group.
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other.
• Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends.
• Competent at communicating technical issues with non-technical audiences.
• Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
• Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO.
• Lead and grow a high-performing engineering team delivering scalable, low-latency, and highly reliable credit systems.
• Own a defined platform area with significant business impact on several Credit initiatives.
• Drive execution and technical direction for complex, cross-team initiatives.
• Drive predictable delivery by managing priorities, risks, and cross-team dependencies.
• Partner with Product, Risk, and several PayPal teams to build robust solutions.
• Guide architecture and ensure systems meet high standards for reliability, observability, and data integrity.
• Establish and track SLOs, KPIs, and operational metrics to continuously improve system performance.
• Champion engineering excellence across code quality, testing, and incident management.
• Balance short-term delivery with long-term platform scalability and maintainability.
• Hire, develop, and retain top engineering talent.
• Foster a culture of ownership, accountability, and psychological safety.
• Mentor senior engineers and help grow future technical and people leaders.
• Drive clarity in goals, roles, and expectations aligned with broader organizational priorities.

Benefits

• Comprehensive, choice-based programs to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• Flexible, balanced work culture with a holistic approach to benefits.
• Generous paid time off.
• Healthcare coverage for you and your family.
• Resources to create financial security.
• Support your mental health.
• Annual performance bonus (additional compensation).
• Equity (additional compensation).
• Other incentive compensation (additional compensation).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees