Manager, Software Engineering

Plansource•UNAVAILABLE, UNAVAILABLE

About The Position

The Manager, Software Engineering leads and develops a team of software engineers and is accountable for delivering high-quality, scalable, and maintainable SaaS applications. The role balances people leadership, delivery ownership, and technical oversight to support execution aligned with product and business goals. The manager sets expectations, supports career growth, removes delivery obstacles, and helps the team apply modern development practices to improve quality, delivery cycle times, and reliability. The manager works with Product, Engineering, QA, Support, and other cross-functional partners. They have authority over team execution, staffing, coaching, delivery practices, and team-level process improvements within company standards. Decisions affecting enterprise policy, shared platforms, security controls, organizational structure, or multiple teams require alignment with the appropriate senior engineering leader. The role is intended for an experienced engineering leader who develops people, guides technical execution, and achieves outcomes through strong teams rather than individual contribution. The manager is also responsible for implementing approved AI practices and tools within established engineering, security, and data-protection standards, and for measuring their effects on delivery speed and quality while preserving human accountability.

Requirements

Bachelor’s degree in a technical field or equivalent practical experience.
Extensive experience in commercial software development within SaaS environments.
Prior experience leading or managing software engineers.
Strong understanding of modern software development practices and SaaS architectures.
Ability to guide technical discussions and decisions without being the primary coder.
Experience supporting teams working with object-oriented languages and multi-tier architectures.
Working knowledge of cloud infrastructure and CI/CD practices.
Strong communication, coaching, and stakeholder management skills.
Ability to balance people leadership, delivery accountability, and technical oversight.
Proven ability to mentor engineers and influence technical outcomes.
Ability to coordinate and track initiative implementation across teams, manage dependencies, communicate adoption progress, and assess measurable impact on feature development and bug-fix cycle times.
Practical familiarity with AI-assisted software development, including hands-on use of AI agents, reusable AI skills, and tools; ability to guide adoption, reinforce usage expectations, and support creating and implementing skills that improve delivery speed and quality.

Nice To Haves

Experience in benefits technology, payroll, or a related field.
Familiarity with Ruby on Rails and/or Java environments.
AWS cloud infrastructure experience.

Responsibilities

Lead, coach, and develop software engineers across levels, fostering engagement, accountability, and growth.
Set performance expectations and provide regular feedback through one-on-ones, goal setting, and performance reviews.
Partner with engineers on career development, growth plans, skill development, and progression.
Hire, onboard, and retain high-performing engineering talent.
Foster inclusion, learning, continuous improvement, and engineering excellence.
Own team delivery outcomes and ensure commitments are met with high quality and predictable execution.
Partner with Product Managers to plan roadmaps, scope work, and prioritize initiatives based on business impact.
Translate product and business goals into execution plans and team-level objectives.
Identify delivery risks, dependencies, and constraints; remove blockers and escalate when needed.
Ensure smooth releases and operational readiness with QA and Support teams.
Remain accountable for technical quality and engineering standards, delegating detailed design decisions to senior and lead engineers and escalating exceptions or cross-platform decisions through established architecture processes.
Ensure engineering best practices in code quality, testing, documentation, and operations.
Support architectural decisions aligned with platform strategy and long-term maintainability.
Implement approved AI practices and workflow improvements within established engineering, security, and data-protection standards; escalate changes affecting enterprise architecture, policy, or multiple teams.
Work with senior and lead engineers to reinforce consistent technical standards across teams.
Collaborate with Product, Design, QA, and other engineering teams to support alignment and execution.
Coordinate with nearshore and offshore teams and leaders on delivery plans, dependencies, handoffs, and knowledge sharing across time zones.
Communicate progress, risks, and tradeoffs clearly to stakeholders at multiple levels.
Advocate for the team while balancing business priorities, technical health, and delivery commitments.
Lead team retrospectives and work with senior engineering leaders on improvements to delivery, quality, and collaboration.
Improve team workflows, tooling, and processes within established standards; partner with senior engineering leaders on changes affecting shared platforms, policies, or multiple teams.
Drive responsible adoption of approved AI agents, reusable skills, and tools; build team proficiency, improve workflows, and measure effects on cycle time and quality while maintaining security, engineering standards, and human accountability.
Own implementation within the manager’s team; coordinate dependencies and report progress on cross-team initiatives while participating managers remain accountable for their teams’ commitments.
Support operational health by monitoring incidents, post-mortems, and follow-up actions.
Contribute to broader engineering initiatives, standards, and leadership discussions.

Benefits

Comprehensive health coverage with multiple medical plan options; in-network preventive care is covered at 100%.
Employer-funded Health Savings Account, with up to $1,000 annually for family coverage.
Dental and vision plans, including 100% coverage for routine dental care, a $250 vision frame allowance, and $0 employee-only vision premiums.
401(k) with immediate vesting and a 50% company match up to 6% of contributions.
Paid parental leave, adoption assistance, and fertility benefits.
Flexible PTO and paid holidays.
Flex Fridays in the summer and a stated culture of work-life balance.
Mental health and wellbeing support, including an Employee Assistance Program, movement, and wellness resources.
Rewards and recognition programs, including peer recognition, awards, and quarterly recognition initiatives.
Structured development paths, internal mobility, and opportunities for career growth.