Manager, Software Engineering

Toast

9d • $151,000 - $309,000 • Hybrid

About The Position

Toast is hiring an Engineering Manager focused on go-to-market (GTM) initiatives. This leader will guide a fast-paced engineering team delivering solutions that support business goals and create value for internal teams and Toast customers. The role owns core Quoting workflows and the Catalog Management ecosystem, validates technical decisions, and helps build scalable technology. The manager will engage business stakeholders and demonstrate solutions to gather feedback through agile delivery, coordinate engineering and QA work to ensure robust testing, and oversee root-cause analysis and fixes for issues, including those found in production.

The manager oversees technical delivery for Quoting and Catalog Management systems, including Salesforce CPQ, Product Catalog, and other fit-for-purpose GTM solutions. They plan activities, direct and track work, resolve issues, meet delivery milestones, review deliverables and code, contribute hands-on to complex efforts, and facilitate release and capacity planning. They also mentor team members and support their growth.

The role leads collaborative discovery and execution with engineering, research, design, and quality assurance peers. It requires transparent communication and trusted partnerships with stakeholders at all levels, especially Sales, Product, and RevOps. The manager partners with stakeholders to evaluate technologies, apply domain expertise and explain trade-offs, and keep the team’s domain knowledge current through customer, competitor, and market research. Toast emphasizes using AI tools and practices to accelerate development and improve team velocity.

The position follows Toast’s hybrid work model, with regional in-office expectations available on the company’s Locations page. Compensation varies by geographic pay zone. The listed base salary ranges are $193,000–$309,000 in Zone A, $168,000–$269,000 in Zone B, and $151,000–$242,000 in Zone C. Starting salary depends on skills, experience, and geographic location; additional total rewards may include overtime, bonus or commissions if eligible, equity, and benefits.

Requirements

• Experience delivering high-impact Quoting, Catalog Management, and GTM initiatives as part of or while leading a technical team.
• Bachelor’s degree in Computer Science or equivalent experience.
• Knowledge of Quoting and Catalog Management systems, including Salesforce CPQ, Product Catalog, and Pricing Rules.
• Knowledge of technologies such as REST, SOAP, and ETL.
• Implementation expertise and practical experience on systems projects involving large transactional volumes and complex system design across disparate systems.
• Experience collaborating with product owners representing Sales, RevOps, Product Management, and Data Analytics.
• Experience developing and retaining a highly talented team.

Nice To Haves

• Hands-on experience developing and solutioning in Salesforce and other tools, including leading solution architecture reviews.
• Experience with CI/CD best practices and GIT.
• Experience working with third-party development teams.
• Leadership in product selection, such as RFP creation and response evaluation, and vendor management.

Responsibilities

• Champion the use of AI tools and practices to accelerate development, improve team velocity, and advance AI-first engineering practices.
• Manage engineers’ daily activities as they deliver features and enhancements supporting Toast’s business growth.
• Oversee technical delivery for Quoting and Catalog Management systems, including Salesforce CPQ, Product Catalog, and other GTM solutions.
• Plan and direct team activities; track and resolve issues; meet delivery milestones; and ensure required deliverables are produced.
• Mentor team members by identifying and developing individual growth opportunities and setting a positive example for teamwork.
• Review team deliverables and contribute hands-on to complex delivery efforts.
• Review engineering solutions across platforms and tools within the ownership area and provide code-review expertise.
• Facilitate release and capacity planning for team initiatives.
• Lead collaborative discovery and execution ceremonies with engineering, research, design, and quality assurance peers.
• Communicate transparently with cross-functional stakeholders, especially Sales, Product, and RevOps, and build trusted relationships.
• Partner with stakeholders to evaluate new technologies for fit with Toast’s technology stack and discovery needs.
• Use domain expertise to guide team decisions and explain trade-offs to stakeholders.
• Keep domain knowledge current through customer, competitor, and market research, and share findings with the team and business partners.
• Coordinate engineering and QA engagement to ensure robust testing, and guide root-cause analysis and fixes for issues, including production issues.
• Engage stakeholders and demonstrate solutions to gather feedback as part of agile delivery.

Benefits

• Competitive compensation and benefits programs.
• Equity.
• Overtime and bonus or commissions if eligible.
• Benefits intended to support a healthy lifestyle and flexibility to meet changing needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager