Manager, Software Engineering - Production Engineering, Cloud Infrastructure (Chronosphere)

Palo Alto Networks•Burbank, CA

2d•Remote

About The Position

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow. We are looking for an Engineering Manager to join our Developer Infrastructure team. You’ll be responsible for nurturing a strong existing team responsible for the process and technology that support our internal software development teams. You should be comfortable maintaining a complex roadmap and have the ability to prioritize and balance work across our individual contributors. You know how to support engineers at all stages of their career, and are motivated to help them do their best work. This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Requirements

Empathy and an understanding of how to empower and support engineers to do their best work.
A high level of organization and the ability to manage multiple projects from initial concept through delivery and production support.
Comfortable iterating from high level requirements to execution plan, and have a track record of successfully delivering multiple complex concurrent projects.
Extensive experience with full developer toolchains in a modern SDLC including CI/CD technologies, build automation and pipelines, and automated testing.
Stay current with best practices and emerging technologies in Developer Infrastructure.
Familiarity with public cloud infrastructure supporting multi-tenant software as a service products.
Understand how delivering a highly reliable service to demanding business customers impacts the way product is built, validated, released, and operated.
Strong background in partnering with recruiting, making hiring decisions and closing hires, and building a diverse and inclusive team.
Ability to demonstrate attracting, closing, and retaining engineers at multiple levels.

Responsibilities

Support and develop engineers through feedback and coaching, setting context and expectations, and eliminating barriers to execution.
Own the engineering roadmap for Developer Infrastructure and manage projects within that roadmap.
Set priorities in partnership with the Infrastructure leadership team, establish delivery sequence, and drive day-to-day execution against those priorities.
Own the reliability of our Developer Infrastructure. Our engineering teams are responsible for the uptime of their systems, and you will ensure that your team has the focus, tools, and process needed to maintain reliability.
Partner with other engineering leaders in driving process changes across teams to ensure that we continue to scale effectively.
Be responsible for maintaining a healthy culture in your team, with support from engineering leadership and the People team.
Build a deep understanding of Chronosphere’s infrastructure and your team.
Learn about how our product uses cloud technology, our developer’s needs, your team’s roadmap, and contribute to day-to-day execution as you gain familiarity with your projects.
Take over execution planning and fully manage your direct reports.
Understand our longer-term Developer Infrastructure strategy, our internal customers, our technical and financial constraints, and how we support our developer’s work experience.
Take ownership of the roadmap for our Developer Infrastructure, working with leadership to establish priorities and a delivery plan and driving hiring and day-to-day execution against that plan.