Manager, Software Engineering, ML Inference

SnapPalo Alto, CA
Hybrid

About The Position

Snap Inc. is a technology company focused on improving communication and daily life through its camera-centric products. The company operates Snapchat, Specs Inc., Bitmoji, and Saturn. Snap Engineering teams develop technically sophisticated products used by millions globally. They are committed to their values, moving fast with precision, and prioritizing privacy. This role is for a Manager, Software Engineering, ML Inference to join the team.

Requirements

  • Strong understanding of ML infrastructure systems including model training platforms, inference serving, feature stores, and data pipelines.
  • Background building high availability, mission-critical systems at significant scale.
  • Experience setting technical direction for teams whose work directly enables ML engineers and production ML systems.
  • Strong management and mentorship skills, with the ability to lead and grow senior engineers.
  • Excellent verbal and written communication skills, with high attention to detail.
  • Ability to collaborate with internal and external stakeholders at all levels.
  • Skilled at managing ambiguous problems and driving clarity across complex, multi-team initiatives.
  • Proficiency in, or a strong aptitude for, leveraging AI tools to streamline development, paired with the critical judgment to audit generated output for architectural integrity, performance bottlenecks, and security risks.
  • Adaptability in learning and applying evolving AI systems and tools to remain at the forefront of engineering trends and modern development practices.
  • Bachelor's degree in a technical field such as computer science or equivalent years of experience.
  • 9+ years of post-Bachelor's software engineering experience; or a Master's degree in a technical field + 8+ years of post-grad experience; or a PhD in a related technical field + 5+ years of post-grad experience.
  • 1+ year(s) of experience managing an engineering team.
  • Experience with distributed systems and large-scale ML infrastructure.

Nice To Haves

  • Advanced degree in a related technical field.
  • Experience working with ML training platforms, inference infrastructure, or feature serving systems.
  • Familiarity with ML frameworks such as TensorFlow, PyTorch, Caffe2, Spark ML, or related frameworks.
  • Experience with Spark, Flink, Ray, or other big data processing technologies.
  • Experience with key infrastructure technologies including Kubernetes, NoSQL, Memcache/Redis, Kafka, Google Cloud, or AWS services.
  • Track record of delivery in rapidly changing, highly collaborative, multi-stakeholder environments.
  • Experience with MLOps and managing production machine learning lifecycle.

Responsibilities

  • Lead and mentor a team of ML Infrastructure engineers responsible for building and scaling systems for Snap's model training, inference, and data pipelines.
  • Set strategy, build a roadmap, create measurable goals, and lead the team to deliver high-impact ML infrastructure initiatives.
  • Evaluate technical tradeoffs of key decisions and serve as a strong technical mentor.
  • Perform design and code reviews to continuously raise the technical excellence bar.
  • Collaborate with ML engineers, product teams, and cross-functional stakeholders to understand requirements, evaluate tradeoffs, and deliver solutions at scale.
  • Hire, grow, and retain high-performing engineers by creating growth opportunities, giving regular feedback, and managing performance.
  • Advocate for and apply best practices for availability, scalability, operational excellence, and cost management.
  • Utilize AI tools and high velocity engineering workflows to design and ship scalable services while upholding rigorous standards for code correctness, security, and production-ready quality.

Benefits

  • Paid parental leave
  • Comprehensive medical coverage
  • Emotional and mental health support programs
  • Compensation packages that let you share in Snap’s long-term success
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