Manager, Software Engineering (App Experiences)

Affirm

9d•$204,000 - $290,000•Remote

About The Position

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. The Marketplace and App Experiences domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: iOS, Android, and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm, including providing cohesive user experiences for a user’s credit journey or purchasing power with Affirm, and redesigns of the broader visuals and experience. We are looking for an Engineering Manager to lead the team at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. As an Engineering Manager on our Consumer team, you’ll help define how millions of consumers experience Affirm across our mobile apps, web experiences, and future consumer surfaces.

Requirements

7+ years of software engineering experience, including 3+ years managing and growing engineering teams.
Proven experience delivering consumer-facing software and driving execution through ambiguity.
Technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself.
Experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints.
Familiarity with modern full-stack development – declarative UI frameworks like React or React Native, and a backend-for-frontend behind them.
Calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions.
Humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth.
Strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints.
Exceptional communication, stakeholder management, and organizational influence skills.
Proven ability to build alignment and drive outcomes in complex environments without direct authority.
Equivalent practical experience or a Bachelor’s degree in a related field.

Responsibilities

Lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level.
Own the team’s technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move Affirm’s business, including large-scale redesigns and structural improvements to the consumer journey.
Empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment.
Own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil.
Drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams.
Partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts.