Manager, Software Engineer, Agents

Airlock Digital•California, United States, CA

3d•Remote

About The Position

Airlock Digital is a global leader in application control and allowlisting, seeking to empower organizations to run only what they trust and operate free from malware and ransomware. With rapid growth across Australia, North America, and EMEA, Airlock Digital is committed to its core values of respect, determination, and integrity, supporting a diverse and expanding global customer base. The company prides itself on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity. This role is opening as the Agent organization scales to support a growing enterprise customer base, offering significant opportunity to shape both the Windows Agent's technical direction and the broader Agent team's operations. The position is a player-coach role with a strong technical focus, requiring hands-on work in the Windows Agent codebase, including shaping architecture, implementing features, reviewing code, and resolving complex defects. The role also involves managing a team of four to five engineers across the Agent teams, setting clear expectations, coaching performance, supporting career growth, and ensuring delivery accountability. The Windows Agent involves kernel-mode enforcement, a long-running user-mode service, local policy and data management, secure communications, and user-facing notifications. The successful candidate will own its technical direction and outcomes across supported Windows environments. For macOS and Linux Agents, the role will provide people leadership and delivery oversight, partnering with engineers with relevant platform expertise. Across all three platforms, collaboration with product, QA, security, support, and cloud engineering is expected to improve product quality and customer outcomes. As a security-critical product running on customer endpoints, this role shares responsibility for production incident response, including participation in an on-call rotation for high-severity Windows Agent issues.

Requirements

8–12+ years of professional software engineering experience, including significant experience building native Windows software in C and C++, with strong knowledge of memory management, concurrency, performance, reliability, and low-level debugging.
Deep Windows systems-programming expertise across user mode and kernel mode, including Windows drivers or comparable kernel-level components, Windows internals, and security boundaries between privileged and unprivileged processes.
A record of designing, shipping, and sustaining security-critical endpoint or systems software where correctness, stability, performance, secure communications, and safe upgrade behavior are essential.
Proven technical leadership in a mature software product, including architecture and design decisions, complex production diagnosis, and balancing delivery commitments with long-term maintainability.
3+ years of experience managing a small engineering team, including coaching, performance feedback, career development, delegation, and addressing team-health or performance concerns constructively.
Clear written and verbal communication, sound judgment, and experience working across engineering, product, and customer-facing functions in a distributed organization.
A bachelor's degree in computer science, engineering, or a related field is preferred but not required; equivalent practical experience is welcomed.

Nice To Haves

Experience with Windows file-system minifilter drivers, the Windows Driver Kit, Filter Manager, or related endpoint enforcement technology.
Experience with application control, allowlisting, endpoint protection, EDR, anti-malware, or other prevention-focused security products.
Familiarity with macOS or Linux endpoint software and experience managing engineers working outside the manager's primary technical platform.
Knowledge of PE/COFF files, Authenticode, catalog signatures, certificate-chain validation, publisher identity, hashing, or PowerShell enforcement mechanisms.
Experience with native Windows Agent technologies and deployment concerns, including SQLite or SQLCipher, OpenSSL, libcurl, Win32 services, MSI packaging, driver signing, upgrades, and legacy Windows compatibility.
Practical experience with WinDbg, crash dumps, Event Tracing for Windows, Process Monitor, performance profilers, or development across x86, x64, and ARM64.

Responsibilities

Lead and manage four to five engineers working across the Windows, macOS, and Linux Agents. Set clear expectations, provide timely feedback, support career development, and build a collaborative and accountable team.
Own the technical direction and outcomes of the Windows Agent. Translate product and customer needs into sound designs and practical engineering plans while balancing near-term delivery with long-term product health.
Remain hands-on in the Windows Agent codebase by implementing features, reviewing code, fixing high-priority defects, and contributing to complex kernel-mode and user-mode components.
Lead Windows design, architecture, and debugging work, including difficult issues involving crashes, memory corruption, concurrency, performance, upgrades, system compatibility, and privilege boundaries.
Provide people leadership and delivery oversight for the macOS and Linux engineers. Help establish priorities, remove obstacles, and maintain engineering standards while relying on platform specialists to lead detailed technical decisions.
Partner with product management, QA, security, support, cloud engineering, and other stakeholders to coordinate delivery, manage risk, improve engineering practices, and deliver better customer outcomes.