Manager, Software Development Engineering, CoCounsel FDE

Thomson Reuters • Frisco, TX

7d • $118,400 - $253,000 • Hybrid

About The Position

What if you could shape the future of legal AI while leading a team of engineers embedded directly with customers to solve their most complex problems? At Thomson Reuters, we're redefining how professionals interact with the law through CoCounsel, our generative AI legal assistant, and we're looking for a technically strong, people-focused leader to guide our Forward Deployed Engineering (FDE) team as we scale AI-powered solutions across the legal industry.
As Manager, Software Development Engineering for CoCounsel FDE, you will provide technical leadership and people management for engineers embedded in customer-facing initiatives, translating ambiguous, real-world problems into scalable AI/ML solutions. You'll balance hands-on technical guidance with strategic influence, ensuring your team delivers high-quality, secure, and reusable AI components while growing as engineers and professionals.

Requirements

• 10+ years in software/solutions engineering, including 2+ years in a formal or informal people-management or team-lead capacity, while remaining technically hands-on rather than purely administrative.
• Team leadership experience — you've led and grown a team of forward-deployed, field, or solutions engineers, with direct accountability for hiring, performance management, career development, and team structure.
• Sustained customer-facing experience — running discovery sessions, presenting architecture, defending technical decisions, and building trust with both technical and non-technical stakeholders (GCs, IT leaders, innovation teams).
• A track record of scoping, building, and demoing rapid POCs and pilots against ambiguous or evolving requirements, and turning what you learn into repeatable patterns your team can execute on.
• Strong Python development skills, plus hands-on AWS expertise (Bedrock AgentCore, CDK, EKS, ECR) and ownership of CI/CD pipelines (Docker, SQL/Flyway migrations, Cumulus or similar enterprise deployment platforms).
• Direct ownership of building and deploying LLM-powered agents (Anthropic Claude or similar) — from requirements gathering and solution design through implementation, integration, and production hand-off — including backend, frontend, agent guardrails/security design, evaluation frameworks and scorecard-based quality testing, and production observability (e.g., Datadog), and infra.
• Comfort operating at the intersection of Product, Engineering, Sales, and Customer Success, translating customer-specific technical work into structured feedback that shapes the core CoCounsel product roadmap.

Nice To Haves

• Familiarity with the legal industry or legal tech (e.g., document review, contract lifecycle, legal research) is a strong plus, given the domain-specific nature of customer requirements.

Responsibilities

• Lead and support multiple cross-functional Forward Deployed Engineering project teams, ensuring efficient and effective execution while resolving issues as they arise
• Architect and guide the design of scalable, secure AI/software solutions, applying deep knowledge of software and AI system architecture to complex, end-to-end AI/ML development across the software development lifecycle
• Drive innovation by evaluating and adopting emerging AI methodologies, influencing enterprise-wide MLOps and LLMOps practices, and setting strategy for testing, AI monitoring, and debugging at the platform level
• Manage and develop talent through hiring, performance management, coaching, and mentoring of engineers, fostering a culture of technical growth and high performance
• Translate business needs into AI solutions by communicating and coordinating with project teams, partners, and stakeholders, and by championing thought leadership that promotes reusable, consistent AI frameworks and patterns
• Own technical delivery across multiple projects and products—including large-scale AI/ML initiatives—by removing impediments, guiding project leads, and managing budgets where applicable
• Build a customer-aware, high-performing team culture, ensuring close collaboration with Product, Project Management, and Technical Operations to deliver impactful, prioritized work

Benefits

• Hybrid Work Model
• Flexibility & Work-Life Balance
• Work from anywhere for up to 8 weeks per year
• Career Development and Growth
• Continuous learning and skill development
• Grow My Way programming
• Skills-first approach
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed