Manager - Social Work

INTEGRIS Health•OK, OK

6d•Onsite

About The Position

Join our team as a day shift, full-time, Manager of Social Work at INTEGRISH Health in Oklahoma City, OK. Get to Know Your Team INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives. Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more. Take the first step toward growing your career by joining us.

Requirements

Minimum of 5 years of experience in clinical social work, with at least 2 years in a leadership or management role within a health care setting.
Strong understanding of health care regulations, patient privacy laws (HIPAA), and accreditation standards (e.g., The Joint Commission, CMS).
Demonstrated ability to lead, mentor, and manage social work staff in alignment with organizational values and strategic goals.
Master of Social Work (MSW) from an accredited program.
Licensed Clinical Social Worker (LCSW) or equivalent, with eligibility for licensure in the state of Oklahoma.
Exceptional leadership, organizational, and interpersonal skills.
Strong clinical judgment and ability to make decisions in complex, high-pressure situations.
Excellent verbal and written communication skills, with the ability to interact with diverse populations and work as part of a multidisciplinary team.
In-depth knowledge of social work practice, including individual, family, and group therapy, crisis intervention, and case management.
Experience with community resources and post-discharge support services.
Experience with electronic medical records (EMR) systems and other health care technology.
Ability to manage multiple projects, set priorities, and meet deadlines.
Knowledge of quality improvement processes and outcomes-based care models, with a focus on reducing length of stay (LOS) and improving care transitions.
Must have a current Oklahoma State Driver's License and an acceptable driving record.

Nice To Haves

Experience in a hospital or large health care system preferred.

Responsibilities

Provide strategic leadership for social work services across the hospital system, ensuring alignment with INTEGRIS Health’s mission, vision, and values.
Ensure that all social work practices and initiatives support and reinforce INTEGRIS Health’s strategic priorities and organizational goals.
Directly supervise social work supervisors and staff, providing regular feedback, performance evaluations, and professional development opportunities while holding the team accountable to the adherence to INTEGRIS Health’s values.
Develop and maintain positive working relationships with key stakeholders, including physicians, nursing staff, department heads, and leadership teams, to foster a collaborative environment.
Promote an organizational culture that emphasizes teamwork, respect, accountability, and a commitment to patient care in alignment with INTEGRIS Health’s values.
Oversee the design and execution of evidence-based social work programs aimed at improving patient outcomes, reducing hospital readmissions, and enhancing the patient experience, in alignment with INTEGRIS Health’s strategic initiatives.
Collaborate with interdisciplinary teams to ensure social work services are effectively integrated into the patient care model and aligned with the key process standard work of INTEGRIS Health.
Develop programs to improve care transitions, ensuring patients are effectively transitioned from the hospital to home or other care settings with appropriate follow-up services.
Work to reduce length of stay (LOS) by ensuring timely and efficient discharge planning, addressing psychosocial factors, and utilizing community resources to support post-discharge care.
Ensure that social work services are consistently evaluated and adjusted to meet the evolving needs of the organization and the diverse patient populations we serve.
Provide clinical oversight to ensure social workers deliver high-quality, patient-centered services across inpatient, outpatient, and specialty care settings.
Serve as a resource for complex cases requiring advanced clinical interventions, including crisis management, trauma-informed care, and high-risk assessments.
Oversee the development and implementation of psychosocial assessments, care plans, and discharge planning to meet patient and family needs, ensuring alignment with INTEGRIS Health’s mission and strategic objectives.
Utilize community resources to facilitate patients’ post-discharge needs, including referrals to local services, home health agencies, mental health providers, and financial assistance programs.
Ensure that social work services adhere to ethical standards, regulatory requirements, and industry best practices.
Lead quality improvement initiatives that enhance the effectiveness and efficiency of social work services across the system, ensuring alignment with INTEGRIS Health’s KPIs.
Monitor and report on key performance indicators (KPIs), patient satisfaction data, and regulatory compliance related to social work practices, ensuring all efforts contribute to INTEGRIS Health’s strategic goals.
Ensure the department adheres to all relevant legal, regulatory, and accreditation requirements (e.g., CMS, Joint Commission, state and federal laws), reinforcing INTEGRIS Health’s commitment to excellence.
Respond to and resolve any issues related to social work services, including complaints, grievances, or compliance concerns, in alignment with the organization’s goals.
Provide ongoing supervision and mentorship to social work staff, including guidance on complex cases, ethical dilemmas, and advanced clinical interventions, ensuring they adhere to organizational values.
Ensure staff are up to date on new clinical practices, regulatory changes, and advances in social work, and that educational efforts contribute to the achievement of organizational and departmental goals.
Assist with budgeting and financial planning for the social work department, ensuring resources are allocated effectively and efficiently to meet both clinical and operational objectives.
Monitor expenditures and manage the social work department’s budget in collaboration with senior leadership to ensure financial responsibility and sustainability, aligned with INTEGRIS Health’s fiscal goals.
Identify and establish partnerships with community resources and organizations to facilitate patients’ transition to post-discharge care, including mental health services, rehabilitation, home care, financial assistance programs, and other support services.
Collaborate with community-based organizations to ensure smooth transitions from the hospital to home or other care settings, improving care continuity and reducing avoidable readmissions.
Ensure effective communication with community organizations and services to promote patient access to necessary post-discharge care and support, in alignment with INTEGRIS Health’s goals to provide holistic, patient-centered care.
Represent the social work department in meetings with external stakeholders, including government agencies, community organizations, and advocacy groups, ensuring that INTEGRIS Health’s values and strategic priorities are effectively communicated.
Advocate for policies that improve patient access to services and ensure equitable health care delivery.
Ensure that social workers are involved in community outreach, education, and advocacy initiatives as needed, supporting the hospital system’s commitment to community health and wellness.